Sales Advisor

Job summary

The Sales Advisor is responsible for advising patients on frame and lens options while performing frame adjustments and repairs. They also manage clinic operations including scheduling appointments, processing invoices, and conducting pre-testing procedures.

Job details

Optical Sales Associate - IRIS LANGLEY, BC IRIS, The Visual Group is looking for a sales advisor in Langley, BC Do you have sales experience and you're looking for a new career or are you currently working in the optical industry? Are you looking for flexible working hours? Do you want to work in a great environment where you are appreciated? Do you love making customers happy? Have you answered "YES" to these questions? Don't look further, IRIS is what you are looking for! Clinic hours: Monday, Tuesday, Thursday, Friday, Saturday 9:30 AM - 5:30 PM. Wednesday 9:30 AM - 7:30 PM Job descriptions : * Advising patients about proper frame choices and appropriate lens options * Performing frame adjustments and repairs * Preparing exam rooms, cleaning, and setting up equipment * Conducting pre-testing procedures using diagnostic equipment * Greeting patients in a warm and courteous way * Responding to large volume of phone calls, emails, and faxes * Scheduling, cancelling, and rescheduling examinations and appointments * Collecting contact and health information, and answering patient questions efficiently * Invoicing patients and using point of sale machine * Submitting insurance payments for patients * Scanning hard files How do we take care of you? * Full or Part-time position * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! What do you need? * High aptitude with computers * Capacity to multitask, strong organization skills and efficient focus * Experience in customer service * Ability to communicate positively with people * Comfortable taking and making phone calls * Good learning skills * High proficiency in English: be able to fluently communicate in English, both verbally and in writing * Works well in a team and independently * Pervious Optical Sales experience required Evening Schedule: yes Weekend Schedule: yes You like what you see? IRIS, The Visual Group is Canada's largest network of eyecare professionals, with over 150 locations across Canada. At IRIS, our mission is to provide the highest quality products and processional services in the world of eyecare. We've got our eyes on you!

What you’ll do

The Sales Advisor is responsible for advising patients on frame and lens options while performing frame adjustments and repairs. They also manage clinic operations including scheduling appointments, processing invoices, and conducting pre-testing procedures.

Requirements

Candidates must have previous optical sales experience and strong customer service skills. Proficiency in English and high computer aptitude are required to handle administrative tasks and patient communication effectively.

Benefits

• Group insurance • Access to remote physicians • Personal days • Pension fund • Free annual eye care • Benefits for friends and family

Listed skills

• Customer service · Preferred
• Organization skills · Preferred
• Communication · Preferred
• Multitasking · Preferred
• scheduling · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Optical sales
• Customer service
• Frame adjustments
• Frame repairs
• Diagnostic equipment operation
• Scheduling
• Invoicing
• Point of sale
• Insurance submission
• Multitasking
• Communication
• Computer proficiency
• Organization skills
• English fluency
• Organizational Skills
• Customer Service
• English Language
• Sales
• Pension Funds
• Telephone Skills
• Point Of Sale
• Writing
• Advising

Job areas

• Retail
• Healthcare
• Customer Service & Support
• Sales
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel