Sales Associate
The Sales Associate will welcome and assist patients with frame and lens selections while providing exceptional customer service throughout their journey. They will also process sales transactions, manage inventory, and support clinic operations to ensure an outstanding patient experience.
- On-site
- Richmond, BC
- Posted Jun 8, 2026
- 1 position
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Job summary
Sales Associate IRIS RICHMOND, BC IRIS The Visual Group is looking for a Sales Associate in Richmond, BC IRIS Optometrist & Opticians – Lansdowne Centre, Richmond, BC Join Our Team! At IRIS Optometrist & Opticians, we are committed to providing exceptional eye care, eyewear, and customer service. We are currently seeking a Sales Associate or Licensed Optician to join our busy and growing team at our Richmond location in Lansdowne Centre. This is an excellent opportunity for an enthusiastic individual who enjoys working with people, building relationships, and helping patients look and see their best. Responsibilities : Welcome and assist patients with frame and lens selections Provide exceptional customer service throughout the patient journey Recommend eyewear solutions based on lifestyle, prescription, and visual needs Process sales transactions and assist with inventory management Adjust, repair, and fit eyewear (for licensed opticians and trained associates) Support clinic operations and maintain a professional retail environment Work collaboratively with optometrists and team members to deliver an outstanding patient experience Qualifications : Sales Associate Candidates Previous retail, sales, or customer service experience preferred Strong communication and interpersonal skills Positive attitude and willingness to learn Ability to work in a fast-paced environment Interest in eyewear, fashion, and eye care Experience with frame styling, lens recommendations, and eyewear dispensing Knowledge of ophthalmic products and services Strong customer service and sales abilities Language Skills – Highly Valued Our Richmond location serves a diverse community with a high volume of Cantonese and Mandarin-speaking patients. The ability to communicate in: Cantonese Mandarin English is considered a significant asset and will help us continue providing exceptional service to our patients. What We Offer : Competitive compensation based on experience Supportive and collaborative team environment Ongoing training and development Opportunity to work alongside experienced eye care professionals Employee discounts on eyewear and optical products The chance to build a rewarding career in the optical industry Apply Today Evening Schedule : Monday to Friday Weekend Schedule : Saturday & Sunday If you are passionate about customer service, sales, eye care, and helping patients find the perfect eyewear solution, we would love to hear from you. Join the team at IRIS Optometrist & Opticians in Richmond and help us provide exceptional vision care to our community.
What you’ll do
The Sales Associate will welcome and assist patients with frame and lens selections while providing exceptional customer service throughout their journey. They will also process sales transactions, manage inventory, and support clinic operations to ensure an outstanding patient experience.
Requirements
Candidates should have previous retail, sales, or customer service experience and possess strong communication and interpersonal skills. A positive attitude, willingness to learn, and the ability to work in a fast-paced environment are essential, with fluency in Cantonese or Mandarin considered a significant asset.
Benefits
• Competitive compensation • Supportive and collaborative team environment • Ongoing training and development • Employee discounts on eyewear and optical products
Listed skills
- Customer servicePreferred
- SalesPreferred
- CommunicationPreferred
- Inventory managementPreferred
- Retail operationsPreferred
- EnglishPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Sales
- Customer service
- Frame styling
- Lens recommendations
- Eyewear dispensing
- Inventory management
- Communication
- Interpersonal skills
- Retail operations
- Cantonese
- Mandarin
- English
- Patient Assistance
- Positivity
- Willingness To Learn
- Cantonese Chinese
- Mandarin Chinese
- Customer Service
- Training And Development
- English Language
- Optometry
- Interpersonal Communications
- Inventory Management
- Medical Prescription
- Operations
- Retail Sales
- Enthusiasm
Job areas
- Retail
- Sales
- Customer Service & Support
- Healthcare
- Sales Associate
- Retail Sales Associate (General)
- Shop Sales Assistants
- Retail Salespersons
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week