Jai Krishna Paiavula

Dynamic and results-driven Food & Beverage Manager with 8+ years of international experience in the hospitality industry. Adept at leading teams, optimizing restaurant operations, and delivering exceptional customer service. Proven track record in managing budgets, controlling costs, and increasing revenue through effective marketing and menu development strategies. Skilled in staff recruitment, training, and development, fostering high-performing teams in fast-paced environments. Expertise in POS systems, vendor negotiations, and maintaining health and safety compliance. Passionate about creating memorable guest experiences while driving operational excellence and profitability.

• Cash handling
• Customer service
• English
• Food service
• Inventory management
• Leadership
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Occupational safety
• Quality assurance
• Supply chain management
• Teamwork
• Time management

1. Assistant Restaurant Manager | Food & Beverage

   The Westin Dragonara Resort (Marriott Group)

   May 2021 to Present

   Malta

   • Led the recruitment, training, and development of 80 staff members, ensuring high job retention and engagement. • Supervised daily operations, maintaining high-quality service standards, managing customer feedback, and ensuring guest satisfaction. • Managed the restaurant’s financial performance, including budget allocation, cost control, and monitoring P&L to achieve a 10% increase in profitability over the past year. • Developed and implemented marketing promotions, menu updates, and seasonal specials that boosted sales by 15% during peak seasons. • Negotiated contracts with suppliers, ensuring cost-effective procurement of materials and maintaining quality standards. • Ensured compliance with food hygiene, health, safety regulations, and licensing laws, contributing to a safe working environment. • Implemented performance tracking (sales, labor, P&L) and reported regularly to senior management to guide strategic decisions.

2. Mixology Bartender(Supervisor)

   Paradise Bay Hotel

   Apr 2020 to May 2021

   Malta

   • Created signature cocktails and crafted a diverse beverage menu tailored to guest preferences, boosting sales by 12% and customer satisfaction. • Managed bartending staff, providing training and leadership to ensure high standards of service and guest interactions. • Oversaw inventory management, ensuring bar stock was maintained and ordering supplies within budget, reducing bar-related expenses by 8% through better stock control. • Ensured compliance with all food and beverage regulations and legal age verification processes. • Enhanced guest experience by providing personalized beverage recommendations, increasing average spending by 10% per guest.

3. Pool Bartender

   Sharq Village & Spa, A Ritz-Carlton Hotel

   Nov 2017 to Dec 2019

   Doha, Qatar

   • Provided outstanding guest service, preparing and serving a variety of alcoholic and non-alcoholic beverages to poolside guests, leading to a 15% increase in poolside sales. • Maintained inventory and restocked bar supplies, ensuring efficiency during peak hours and reducing stock wastage by 5%. • Monitored and balanced cash receipts, providing accurate financial records for daily transactions. • Ensured high standards of cleanliness, sanitation, and safety in the bar area in compliance with hotel policies. • Developed a strong rapport with guests, encouraging repeat business and fostering a positive guest experience.

1. Indian Institute of Hotel Management & Culinary Arts

   Bachelor of Catering Technology & Culinary Arts

   Hyderabad, India

   2013 to 2017

2. Liquidart Bar School

   Certificate of Professional Bartending

   Hyderabad, India

   2015 to 2015