JAM CRM is a leading independent Customer Relationship Marketing (CRM) agency that brings together data, technology, creative, and AI expertise to help our clients realize the maximum potential from their CRM investments. Every day we create new standards of CX and 1:1 performance, advancing the industry together with our client partners across North America.
Hybrid · Toronto
Manage account projects from creative revisions and scheduling through coordination of approvals, meetings, and internal resources. Maintain positive client and team relationships, address day-to-day challenges, support escalations, and ensure teams have the information and materials needed to deliver work on time.
Hybrid · Toronto
Support Art Directors by preparing files, editing designs, and executing concepts and layouts for email, social media, video, web, and direct marketing materials. Maintain brand consistency, meet technical requirements in collaboration with studio teams, and implement feedback efficiently.
Hybrid · Toronto
Create and edit production-ready email, web, social media, and direct mail assets, translating Art Director concepts into technically accurate files. Lead the production of videos, animations, and GIFs, while collaborating with Account Managers and teammates, meeting quality standards and deadlines, and suggesting process improvements.
Hybrid · Toronto
Plan and manage client CRM strategies, analyze and optimize digital, print, direct mail, and SMS campaigns, and coordinate creative teams and internal resources to deliver projects on time. Manage client relationships, budgets, revenue forecasts, approvals, schedules, and day-to-day account needs while helping resolve escalations and improve outcomes.
Hybrid · Toronto
Manage enterprise client accounts and deploy complex, data-driven email campaigns from setup and testing through launch, including segmentation, personalization, reporting, and client user acceptance testing. Collaborate with account, development, and platform support teams to resolve issues, improve processes, advise clients, and ensure emails are built and tested effectively.
Hybrid · Toronto
Coordinate client projects from development through testing and deployment, maintaining project plans, timelines, deliverables, and budget tracking. Support quality assurance and deployment readiness, monitor email campaign execution and deliverability, and communicate risks or blockers to relevant stakeholders.
