JAM CRM is a leading independent Customer Relationship Marketing (CRM) agency that brings together data, technology, creative, and AI expertise to help our clients realize the maximum potential from their CRM investments. Every day we create new standards of CX and 1:1 performance, advancing the industry together with our client partners across North America.
On-site · Toronto
The Group Account Director is responsible for the overall performance and success of client accounts, focusing on senior-level relationship management and strategic CRM leadership. They oversee campaign production and lead account teams to drive organic growth and innovative technology solutions.
Hybrid · Toronto
The role involves managing projects, coordinating creative revisions, and maintaining positive relationships with clients and internal teams. The coordinator ensures all departments have necessary materials and handles day-to-day account challenges.
Hybrid · Toronto
The Project Coordinator supports end-to-end client project execution by managing timelines, deliverables, and communication between internal teams. They are responsible for ensuring quality assurance through rigorous testing and monitoring email deliverability metrics before deployment.
Hybrid · Toronto
The Graphic Designer supports Art Directors by executing design concepts and layouts for email, social media, video, web, and traditional direct marketing. They are responsible for maintaining brand consistency and collaborating with studio teams to meet technical requirements.
On-site · Toronto
The role involves leading the deployment of complex, data-driven marketing cloud solutions and building customized multi-channel journeys for enterprise clients. Additionally, the developer provides technical expertise to account teams and recommends process improvements to optimize campaign efficiency.
On-site · Toronto
Drive the implementation of AI acceleration by optimizing the use of Anthropic's Claude and managing custom AI tools. Lead the evolution of AI-enabled workflows to improve the efficiency and consistency of creative and client-service delivery.
