Opens an external site
- Employment type
- Full-time
- Experience level
- Lead · 10+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
- Office presence
- 3 days per week
Job summary
The Director Sales Experience will lead national sales strategies and growth initiatives while monitoring performance metrics to drive business results. They will partner with regional leaders to improve sales effectiveness and foster a culture of high performance and continuous improvement.
Job details
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director Sales Experience based in Canada. This senior leadership role will shape national sales strategy while elevating customer and broker experiences across the organization. You’ll lead strategic growth programs, sales effectiveness initiatives, and technology projects that enable high-performing teams. The role combines commercial strategy, analytics, operational improvement, and relationship management in a complex insurance environment. You’ll work closely with senior executives, regional sales leaders, business development teams, and other key stakeholders. A major focus will be turning insights and performance data into practical initiatives that deliver measurable business results. You’ll also coach teams and sales champions while fostering collaboration, innovation, and continuous improvement. This is an influential opportunity for a strategic, customer-focused leader who enjoys turning ambitious ideas into action. \n Accountabilities Lead the development and execution of national sales strategies, programs, and strategic growth initiatives aligned with broader business objectives. Monitor sales performance against key metrics, business goals, and strategic priorities, identifying opportunities for improvement and taking corrective action where needed. Partner with regional sales leaders, business development managers, and senior stakeholders to strengthen collaboration and drive consistent execution across the organization. Improve sales effectiveness through reporting, analytics, process optimization, performance measurement, and data-driven decision-making. Lead strategic sales technology initiatives that improve team effectiveness, customer experience, and operational efficiency. Build strong relationships with brokers and internal stakeholders while maintaining a strong understanding of customer and distribution needs. Provide leadership, coaching, and mentorship to teams and sales champions, establishing a culture of accountability, high performance, and continuous improvement. Communicate strategic recommendations, performance insights, and priorities effectively to stakeholders at all organizational levels. Champion customer-centricity and ensure sales initiatives support both profitable growth and an exceptional broker and customer experience. Requirements Post-secondary education in Business, Marketing, Commerce, or a related discipline, or an equivalent combination of education and professional experience. 7–10 years of progressive experience in Property & Casualty Insurance, Business Development, Sales, or a related field. At least 5 years of demonstrated leadership experience, with a track record of developing teams and driving performance. Proven experience developing and implementing sales strategies, national programs, and business growth initiatives. Strong knowledge of insurance products, distribution channels, market dynamics, and broker relationships. Demonstrated ability to use reporting, analytics, and performance metrics to identify opportunities and improve sales effectiveness. Exceptional communication, presentation, influencing, and relationship-building capabilities. Strong strategic thinking and problem-solving skills, with the ability to translate ideas into measurable outcomes. Ability to collaborate effectively with senior leaders and cross-functional teams in a fast-paced, evolving environment. Customer-focused leadership style with the ability to build trust, inspire teams, and drive organizational change. Benefits Base salary: $140,000–$180,000, with actual compensation based on experience, skills, and alignment with the role. Hybrid work: Flexible hybrid model allowing employees to work from home up to two days per week, with additional flexibility when needed. Financial benefits: Employee share purchase plan, pension plans, RRSP support, competitive compensation, and discounts on staff insurance. Health and wellness: Flexible health benefits, wellness programs, early leave days, and rewards and recognition programs. Professional development: Education assistance for CIP, FCIP, CRM, and other relevant courses. Career growth: Internal mobility opportunities, leadership training, and mentoring programs. Inclusive workplace: Commitment to an inclusive environment where employees are supported and valued for their diverse perspectives and backgrounds. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
What you’ll do
The Director Sales Experience will lead national sales strategies and growth initiatives while monitoring performance metrics to drive business results. They will partner with regional leaders to improve sales effectiveness and foster a culture of high performance and continuous improvement.
Requirements
Candidates must have 7–10 years of experience in Property & Casualty Insurance or related fields, with at least 5 years in a leadership role. A post-secondary degree in Business, Marketing, or Commerce is required, along with strong analytical and relationship-building skills.
Benefits
- Employee share purchase plan
- Pension plans
- RRSP support
- Discounts on staff insurance
- Flexible health benefits
- Wellness programs
- Early leave days
- Rewards and recognition programs
- Education assistance
- Leadership training
- Mentoring programs
Listed skills
- Process Optimization · Preferred
- Problem solving · Preferred
- Mentorship · Preferred
- Leadership · Preferred
- Communication · Preferred
- Coaching · Preferred
- Business development · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Sales strategy
- Business development
- Leadership
- Data analytics
- Performance management
- Relationship management
- Insurance
- Strategic planning
- Process optimization
- Coaching
- Mentorship
- Communication
- Problem-solving
- Customer-centricity
- Sales effectiveness
- Market Dynamics
- Sales Strategy
- Business Metrics
- Hybrid Model
- Operational Efficiency
- Workplace Inclusivity
- Customer Centricity
- Building Trust
- Organizational Change Management
- Relationship Management
- Accountability
- General Data Protection Regulation (GDPR)
- Business Objectives
- Organizational Leadership
- Data Privacy
- Business Results
- Strategic Prioritization
- Data-Driven Decision Making
- Business Marketing
- Business Development
- Customer Relationship Management
- Casualty Insurance
- Customer Service
- Continuous Improvement Process
- Information Privacy
- Discounts And Allowances
- Fibre Channel Over IP
- Sales
- Sales Tax
- Innovation
- Problem Solving
- Leadership Development
- Performance Measurement
- Performance Metric
- Presentations
Job areas
- Management & Leadership
- Sales
- Finance & Accounting
- Data & Analytics
- Experience Director
- Director of Sales
- Sales and Marketing Managers
- Sales Managers
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