Bilingual Inbound/ Outbound Sales Agent Jobs in Burnaby, British Columbia, Canada
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Burnaby, British Columbia, Canada
Bilingual Inbound/ Outbound Sales Agent (English/French) - Client TELUS
Top Benefits
About the role
Now Hiring: Bilingual Inbound/Outbound Sales Agent – Join a Growing, High-Energy Team! Do you thrive in a fast-paced environment? Love connecting with people? Looking to start or grow your career in customer service and sales with a company that actually invests in YOU? If yes — this is your chance. The Acquisition Group, one of Canada’s most trusted marketing and consulting firms, is expanding our call center team to represent our valued client, TELUS Communications. We are looking for motivated, positive, and ambitious individuals ready to build a long-term career. What You'll Do: Educating customers on TELUS products and services by clearly explaining features, benefits, and promotions. Making outbound calls to create awareness in the community about available services and upcoming offers. Handling inbound calls to address customer inquiries, resolve concerns, and provide accurate information. Actively listening to customer needs and offering clear, helpful answers to their questions. Delivering an excellent customer experience while maintaining confidentiality and professionalism at all times. Working collaboratively with a supportive and passionate team to ensure a best-in-class customer experience. What Makes You a Great Fit: A genuine passion for sales and a natural interest in engaging with people. Strong phone etiquette with clear, confident, and professional communication. An empathetic and caring approach to understanding and supporting customer needs. A solid work ethic with the drive to meet goals and deliver consistent results. Excellent ability to work independently, multitask, and manage time effectively. Additional Requirements: Bilingual in French/Spanish/Korean and English (mandatory) Ability to work full-time: Monday to Friday: 7:50 AM – 3:50 PM OR 11:00 AM – 7:00 PM; Weekends: 9:00 AM – 5:00 PM (up to twice per month) Ability to pass a Criminal Background Check Previous experience in customer service, sales, or a call center is preferred but not required. Must be 19 years of age or older. Why You’ll Love Working With Us: A Supportive Team Environment: Join a family of passionate professionals where collaboration and mutual support are valued. Competitive Compensation: Enjoy an hourly salary paired with uncapped commissions, ensuring your dedication and success are always recognized and rewarded. Career Advancement: Every leader in our organization started with an entry level role. Growth isn’t just possible—it’s encouraged and actively supported. Annual Gala: Celebrate success in style at our end-of-year event with awards, entertainment, and recognition for top performers. Autonomy: Take ownership of your workday and manage your time effectively while meeting goals. Recognition: From monthly shoutouts to year-round incentives, hard work and achievements are always acknowledged. Work Hard, Play Hard: Enjoy a dynamic environment where effort is rewarded and team spirit is celebrated. Your next big opportunity is here! Join a team that celebrates hard work, nurtures talent, and believes in your potential—apply today and start building your exciting career with The Acquisition Group!
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About The Acquisition Group
The Acquisition Group provides integrated HR and marketing consulting services to create significant business results for many of Canada’s leading organizations. Our consultants are pragmatic, organized problem solvers that provide insight from a variety of industries, to manage and be a catalyst for positive change in organizations. Our full service marketing and management consulting firm designs, builds and executes innovative business strategies to meet and exceed your company goals. We customize our approach to business process management to improve efficiency, maximize revenue and elevate team engagement and job satisfaction.
Whether building a new process pipeline or improving on the existing model we work with you to ensure the final solutions are in line with your objectives, culture, and values. We specialize in simplifying complex business operations. We work in partnership with your team, step-by-step, to provide the training, coaching, and support needed for developing the skills to successfully implement your action plan as part of your long-term success.
Our Mission
To help more businesses discover the value of outsourcing Marketing, Management, and Human Resource processes by empowering our team to develop new strategies to help our clients realize their goals. Service excellence and building relationships, based on mutual trust and respect, will always be the foundation of our continued growth and success.
Our Vision
To become an internationally recognized leader in the field of marketing and management consulting – known for unparalleled service, passion, innovation, and integrity.
Our Values
Simply put; We value shared success. This is best achieved by ensuring that everyone benefits from our partnership; the client, their customers, and our team members across our many campaigns. Our team strongly believes in the value of investing in long-term relationships with everyone we partner with to accomplish shared success.