Compensation is competitive and commensurate with experience and professional designation. We offer a comprehensive benefits package and opportunities for professional growth and development.

Location: Remote Role

At Resolve Sleep Health, we believe that better sleep leads to a better life — and we’re on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.

As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing.

We are currently seeking a Oral Appliance Therapy Clinical Coordinator to join our team remotely. This position is part-time at this time.

What you’ll be doing:

• Coordinate and deliver patient-centered care and education to individuals exploring or progressing through the Oral Appliance Therapy (OAT) pathway for obstructive sleep apnea and primary snoring.
• Guide patients through treatment options, expectations, risks, and benefits to support informed decision-making and positive clinical outcomes.
• Coordinate and manage a high-volume virtual caseload, ensuring timely follow-up, documentation, scheduling, and continuity of care throughout the patient journey.
• Collaborate closely with patients, clinic teams, and the Resolve Sleep Health Dental Network to provide a seamless and supportive care experience.
• Monitor patient progress and adherence, identifying concerns or barriers and escalating clinical issues when appropriate.
• Support operational and financial workflows, including accurate documentation and processing of patient payments when required.
• Utilize virtual care platforms and clinical systems effectively to deliver efficient, scalable, and high-quality care.
• Maintain accurate and compliant clinical documentation in accordance with organizational standards, privacy legislation, and regulatory requirements.
• Contribute to quality improvement initiatives and support service excellence in a fast-paced virtual healthcare environment.
• Deliver exceptional customer service through empathetic, professional, and responsive patient interactions

What you bring:

• Post-secondary education or clinical credentials in respiratory sleep health and/or dental-related fields such as RPSGT, CPSGT, RRT, or Dental Hygiene.
• Knowledge of Oral Appliance Therapy (OAT) and/or Mandibular Advancement Devices used in the treatment of obstructive sleep apnea.
• Strong clinical judgment with the ability to manage competing priorities in a high-volume virtual care environment.
• Excellent verbal and written communication skills, including confidence using virtual communication platforms.
• Exceptional organizational skills and attention to detail with the ability to coordinate multiple patient care activities simultaneously.
• A collaborative and patient-focused approach with a passion for delivering outstanding care and customer service.
• Proficiency with Microsoft Office Suite and experience working within digital healthcare systems and virtual platforms.
• Flexibility and adaptability, including the ability to support patients and teams across multiple time zones.
• Bilingualism in English and French is considered an asset.

Why you’ll love working here:

We know our people are the key to our success, so we invest in making Resolve a great place to work, with:

• Competitive pay
• Health & Dental Benefits
• Employee Family Assistance Program
• Wellness + vacation hours
• Employee discounts on products/services
• Professional development & license fee reimbursement
• A supportive, passionate, and fun team culture

This is more than a job — it’s a chance to make a real difference. Learn more about us at www.resolvesleep.com. Click on Apply to submit your application.

We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.