We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village. We’re looking for an Account Coordinator to join our team of over 150 1:1 communication experts who are dedicated to creating incredible work, making our client’s proud, and smashing personal and professional goals along the way. With our creativity, outstanding culture, and cool technology we may just be the best kept marketing secret in Canada.

Responsibilities Project management, including creative revisions, coordination of meetings, approvals and workback schedules Liaising with creative teams and internal resources to ensure that projects are running smoothly and on time Liaising with client and addressing day-to-day challenges and opportunities Fostering positive client and internal relationships Coordination and execution of general/miscellaneous requests in the daily running of the account Developing a thorough understanding of Direct Mail and Email best practices Ensuring all internal departments have all necessary information, materials and elements in a timely manner

Desired skills & experience Advertising/Marketing communications and/or agency experience is an asset Direct and/or Digital experience is an asset Strong written and oral communication skills French is an asset

Soft skills Proactive approach to account management Confidence without ego A glass-half-full type - a positive attitude takes you places Focused on every last detail because you get the big picture Eager to question things - there is opportunity in questions Accountable - even when that means highlighting a mistake Eager to make those around you better Always up for a challenge Passionate about advertising Thrives on multitasking

Note: This is a hybrid role and employees are required in-office 3 days per week.

JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know at careers@jamcrm.com.