Service Administrator

Reporting Relationship: This position reports directly to the Assistant Service Manager.

Shift Hours: 8:00AM - 5:00PM

Job Summary

The Service Administrator plays an integral role in supporting the daily operations of the dealership to improve customer satisfaction and department efficiency. The successful candidate will be responsible for processing pre-owned inventory for internal reconditioning, auditing & submitting warranty claims to the manufacturer, and stocking in new arriving inventory. The successful candidate will be energetic, have precise attention to detail and focused on providing a customer-centric experience.

Qualifications

Relationship expert with a demonstrated commitment to customer satisfaction

High attention to detail with proven time management and organizational skills Ability to thrive in a collaborative environment Comfortable utilizing computer software to perform everyday activities Transportation to and from work is required as the location is not on a bus route Previous experience at an automotive dealership an asset Working knowledge of CDK dealer management software an asset Valid Class 5F Driver's License

What Birchwood Can Offer You

Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus Career development opportunities & internal promotions Learning & development opportunities Wellness program Corporate discounts & group savings plan Volunteer program – Dollars for Doing Company events – Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to three state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: recruitment@birchwood.ca

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Birchwood BMW/MINI

Department

Service

Employment Type

Full Time

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