Job Summary Accelis Materials Plus is seeking a motivated and detail-oriented Inside Sales Representative to join our team. In this role, you will be responsible for delivering accurate pricing and lead times while providing exceptional customer service. You will play a key part in converting customer inquiries into sales, building strong relationships, and supporting the growth of both target and emerging accounts. This position requires strong organizational skills, a customer-first mindset, and the ability to negotiate effectively while managing multiple priorities in a fast-paced environment. Job Description Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and other communication channels Prepare, issue, and follow up on quotes for a wide range of products Convert customer inquiries into orders while maximizing sales opportunities Process sales orders, returns, credits, and debits accurately and efficiently Provide product knowledge and technical support to customers Monitor inventory levels and collaborate with purchasing/management to address supply concerns Resolve customer service issues to ensure satisfaction and long-term loyalty Build and grow customer relationships, developing accounts into repeat business Enter and manage scrap return orders as required by distribution channels Stay informed on competitor products, pricing, and market trends Support quality-related initiatives and ensure compliance with company procedures Collaborate effectively with cross-functional teams Travel occasionally as needed to support business objectives Maintain and enhance knowledge of company products, services, and processes Qualifications Minimum Requirements Bachelor’s degree in a related field or equivalent work experience Proficiency with computer systems and order entry platforms Prior experience in a customer-facing or phone-based role Strong organizational skills and attention to detail Preferred Qualifications 1–2 years of inside sales or account management experience Proven ability to sell, negotiate, and close business with customers Strong interpersonal and relationship-building skills Excellent verbal and written communication skills Ability to manage multiple tasks in a fast-paced environment Knowledge of industrial or metal products (highly preferred) Previous experience in the metals industry is a strong asset What We’re Looking For Customer-focused with a proactive, solution-oriented mindset Strong analytical and problem-solving skills High level of accountability and attention to detail Team player with the ability to collaborate across departments Driven to meet and exceed sales and service goals Job Compensation Hiring range: $60,000-$75,000 Benefits Overview We offer competitive company benefits to eligible positions, such as: Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) or RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. 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