Don't skip a beat, apply to JAM Industries!

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

JOB DESCRIPTION

OVERVIEW

Job Title: HRIS Specialist

Department/Division: Total Rewards

Hours 8:30-5:30

Reports to: Director of Total Rewards & HRIS

JOB PURPOSE

The HRIS Specialist is a key member of the HR team and will report to the Director of Total Rewards & HRIS. This role is responsible for the configuration, maintenance, and optimization of HR information systems, primarily Dayforce, ensuring data integrity, security, and efficiency across all HR processes. The Specialist leverages data and system functionality to enhance automation, reporting accuracy, and decision-making across the organization.

As a member of the HR department, this role will work cross-functionally with other team members and will require a high level of teamwork and collaboration. Working collaboratively across HR, Payroll, Finance, and IT, the Specialist manages data collection, analysis, and system optimization within Dayforce. The role also provides limited support in areas of Total Rewards (benefits, compensation, wellness, and reporting).

This is a hybrid/remote position that will report to the Baie D'Urfe, Canada office 3x/week.

DUTIES & RESPONSIBILITIES

System Optimization & Configuration

• Serve as a Dayforce subject matter expert (SME), responsible for analyzing, configuring, and optimizing system functionality across HR, Payroll, and Total Rewards modules.
• Create and maintain positions, jobs, departments, and reporting hierarchies within Dayforce.
• Support the implementation of new Dayforce modules, enhancements, or system add-ons as requested by the organization.
• Continuously assess existing workflows and configurations to identify automation opportunities, streamline processes, and improve data flow across JAM and Almo.
• Conduct end-to-end testing (UAT) of configuration changes and system enhancements, validating functionality and data accuracy before deployment.
• Monitor Dayforce release updates, assess new functionality, and adoption plans with HR leadership.
• Maintain detailed system documentation, including configuration maps, data flows, and version histories.
• Maintain and update Dayforce Hub content for JAM and Almo, ensuring timely posting of HR communications, policy updates, and company news.
• Ensure that all configuration changes comply with data governance, system security, and organizational policies.

User Roles, Access & Security

• Manage roles and system access across the organization to ensure users have appropriate permissions in Dayforce.
• Grant, modify, or revoke user access as needed and maintain audit logs.
• Unlock accounts, resolve MFA or login issues, and manage access requests.
• Review and update security roles regularly to align with organizational changes and segregation-of-duties principles.

Data Feeds & Integrations

• Collaborate on the design and setup of data feeds, imports, and exports, ensuring proper mapping, format compliance, and secure data transfer.
• Maintain and monitor data feeds between Dayforce and external systems (benefits carriers, payroll, finance, etc.).
• Troubleshoot integration errors and ensure timely and accurate data transmission.

Reporting & Data Validation

• Produce recurring and ad hoc monthly and quarterly HR reports from Dayforce.
• Conduct regular audits to identify and correct data inconsistencies.
• Validate data accuracy and reconcile reports before distribution.
• Provide HR reporting support to internal stakeholders as required.

Documentation & Training

• Develop and maintain SOPs and training documentation for Dayforce.
• Provide guidance and support to HR and manager users on system functionality and data entry standards.
• Assist with projects as required.
• Other duties as required.

JOB QUALIFICATIONS

• Bachelor’s in business administration, human resources or relevant field or a combination of education and experience.
• Experience with Dayforce (HRIS) is a must.
• Customer service centric, demonstrating a willingness to assist and support first
• Understanding of data recording and analysis
• Trustworthy with attention to confidentiality
• Outstanding organizational ability with great attention to detail
• Strong collaboration skills and the ability to communicate system issues/challenges taking a
• Excellent communication skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Ready to join our team? Here is why we are one big, happy JAMily…

• Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
• Wellness Incentive Program and an Employee Assistance Program.
• RRSP matching program.
• Work-life balance is key: Flextime, summer hours, paid vacation, personal time off.
• We value work life balance and offer a casual and fun environment.
• Lively social calendar…there's always something for everyone!
• Generous employee discount on all our cool gear.
• On-going learning opportunities.
• Not to mention the opportunity to work in a highly talented, winning team!

Safety Statement:
We are committed to providing a safe and healthy work environment. All candidates should expect adherence to workplace safety protocols, including compliance with local health and safety regulations and internal safety standards.

Diversity Statement:
We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders. Join us in shaping the future of DCC Technology and drive forward initiatives that make a real difference.

Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings! Apply Online!

While we appreciate your interest, please note that only qualified candidates will be contacted.