Office Services Clerk

Position Summary

The Office Services Clerk provides administrative and operational support to ensure the efficient day-to-day functioning of the office. This role is responsible for mailroom operations, courier coordination, boardroom management, parking program administration, reception coverage, coffee station management, and a variety of general office support duties.

Key Responsibilities

Mailroom Operations

• Receive, sort, and distribute incoming mail, packages, and interoffice correspondence.
• Prepare and process outgoing mail, courier shipments, and registered deliveries.
• Maintain accurate records of incoming and outgoing shipments.
• Coordinate deliveries and pickups with internal stakeholders and external vendors.
• Ensure mailroom supplies are stocked and organized.
• Arrange and schedule courier services for local and national shipments.
• Track shipments and resolve delivery issues as required.
• Prepare shipping documentation and labels.
• Maintain relationships with courier providers and ensure service standards are met.

Boardroom Management

• Coordinate and manage boardroom bookings and scheduling.
• Prepare meeting rooms, including furniture setup and technology readiness.
• Ensure boardrooms are clean, organized, and fully stocked with required supplies.
• Coordinate catering and refreshments for meetings upon request.

Parking Program Administration

• Administer employee and visitor parking programs.
• Process parking applications, assignments, and cancellations.
• Maintain accurate parking usage records for reporting.
• Coordinate with building management regarding parking access and availability.
• Respond to employee inquiries related to parking policies and procedures.

Reception Backup

• Provide reception coverage during breaks, absences, and peak periods.
• Greet and direct visitors in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls.
• Manage visitor sign-in procedures and issue visitor passes as required.
• Support general front desk operations.

Coffee Station Management

• Monitor and maintain office coffee stations and refreshment areas.
• Replenish coffee, tea, supplies, and consumables as required.
• Coordinate orders with vendors and manage inventory levels.
• Ensure kitchen and refreshment areas remain clean and organized.
• Report maintenance issues related to coffee equipment.

Qualifications

• High school diploma or equivalent.
• Previous experience in office services, facilities support, administration, or customer service preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer service orientation and attention to detail.
• Ability to work independently and collaboratively within a team environment.
• Ability to lift 40lbs

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.  
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.