Education: College/CEGEP. or equivalent experience. Work setting: Community and social services. Social service or charity agency. Tasks: Plan and organize the delivery of social and community service programs. Resolve conflict situations. Plan and co-ordinate social services. Implement social programs, food and beverage, transportation, and other services. Assess client's relevant skill strengths and development needs. Provide suicide and crisis intervention. Manage home care cases. Assess client's needs and resources to recommend the appropriate goods or services. Interview clients, prepare case histories and assess problems. Security and safety: Criminal record check. Vulnerable sector check. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Work under pressure. Attention to detail. Fast-paced environment. Large workload. Personal suitability: Accurate. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Reliability. Team player. Values and ethics. Screening questions: Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: On call. Experience: Experience an asset. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Mileage paid. Registered Retirement Savings Plan (RRSP). Other benefits: Paid time off (volunteering or personal days).