Job Description

Site Manager

Ricoh is currently looking for a career-oriented individual to provide leadership and direction to the day-to-day operations and staff. The Site Manager develops, implements, and reviews related procedures. Invoices accounts and interacts with customers, assists in maintaining acceptable profit levels, and ensures that customer expectations are met. This position has a high degree of customer interface.

Responsibilities

Achieves shift profitability in the area of cost of goods by effectively managing the shift in the use of company materials and supplies. Manages total production labor percentages by achieving percentage of production worker labor and quality control labor established by the company. Meets quality and deadline standards by the effective use of job scheduling practices. Handles formal contact with the client on a daily basis. Provides training on workflow and machine operations when necessary. Ensures payroll accuracy by overseeing and correcting all time clock punches. Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance. Increases employee retention by achieving turnover and average tenure goals. Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. Improves quality of operations and improves consistency by implementing company performance and operation procedures. Ensures that location is properly staffed by matching employee skills and equipment with production demands. Responsible for effective implementation and management of Ricoh Service Excellence. Facilitates resolution of issues concerning pricing, orders, and invoicing by interacting and communicating with sales department. Motivates employees and recognizes their accomplishments in a timely manner. Clearly communicates job expectations/consequences to employees by training, cross-training, coaching, counseling, directing, and evaluating the work of subordinates to increase their work output and work quality. Completes site reports and other paperwork as necessary. Responsible for managing P&L.

Education & Experience

Required high school diploma or equivalent work experience. Required 5+ years of experience in a related field.

Skills

Prior management experience preferred. Requires intermediate to advanced Microsoft Office experience. Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing, or similar activities, as well as lifting or moving items weighing up to 50 pounds. Requires experience in setting goals by defining and prioritizing specific, realistic objectives. Excellent communication skills, both verbal and written.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

Select the medical, dental, life, and disability insurance coverage that fits your needs. Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

JOB INFO

Job Identification : 7681

Job Category : Service Delivery

Posting Date : 2026-06-24T17:33:29+00:00

Degree Level : High School Graduate

Job Schedule : Full time

Locations : Vancouver, BC, Canada

Salary Range : $55,000-$56,000

Driving requirements : Non-driver