Omni King Edward Hotel

With a legacy spanning over 120 years, The Omni King Edward Hotel stands as Toronto’s first and longest-standing luxury hotel. Blending rich history with timeless elegance and modern hospitality, this landmark property has become a cherished destination for both locals and visitors. Located in the heart of downtown Toronto, it offers convenient access to the city’s celebrated restaurants, cultural attractions, and premier shopping districts. The Omni King Edward Hotel embodies the spirit of Toronto, vibrant, diverse, and welcoming. Making it an ideal choice for business and leisure travellers alike.

Associates of The Omni King Edward Hotel take pride in being part of a workplace defined by respect, gratitude, and empowerment, supported by comprehensive training, mentorship, and a shared commitment to exceptional service. If you’re a friendly, motivated individual with a passion for creating memorable experiences, The Omni King Edward Hotel may be your perfect match.

Summary:
The food and beverage supervisor – banquets is responsible for assisting the banquet in the daily operations of our banquet events. This individual is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

The salary range for this position is $55,000–$61,000 annually. Compensation within the range is based on job-related skills, knowledge, and relevant experience.

This posting represents an existing vacancy.

Responsibilities:

• Motivate and lead through teamwork.
• Supervise and coordinate assigned shift.
• Assist in overall supervision of the department.
• Complete Moments of Service checklist for banquets.
• Spot check liquor pars.
• Order daily supplies.
• Hold pre-shift meetings.
• Follow up on established training steps.
• Monitor and take corrective actions from guest comments on Medallia.
• Stay on the floor during peak hours.
• Communicate with guests and receive feedback.
• Observe, teach and correct associate’s service.
• Monitor each guest experience.
• Examine food preparation and beverage presentation.
• Maintain condition of the meeting rooms.
• Assist manager in scheduling, completing weekly payroll, expenses and forecasting both weekly and monthly
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Responsible for a high standard of sanitation throughout the food and beverage areas.
• Responsible for storage, requisitioning of all materials and equipment
• Take and calculate material stock (inventory) as required.
• Report all breakages, cleaning supply consumption, etc.
• Maintain all equipment to a high standard, i.e.: dishwashers, burnishers, etc., and reporting to maintenance any defects.
• Must adhere to Smart Serve.
• Must know emergency procedures and work to prevent accidents.

Qualifications:

• 2 years of experience in Food and Beverage Supervision or Management role is preferred
• Banquet experience is an asset
• Must have the ability to multi-task and manage deadlines
• Understanding of Food and Beverage financials including cost and par controls is preferred
• General knowledge of Microsoft Word, Excel, and PowerPoint
• Must have a strong attention to detail as well as strong customer service skills
• Must be able to work all the hours required to fulfill the demands of the position
• Must be able to work a flexible schedule including mornings, days, evenings, weekends and holidays
• Hotel Management degree or diploma an asset
• Must have Smart Serve and Food Handler's Certificate

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.