Business Process Improvement Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
Business Process Improvement
About the role
Our client, one of Canada's leading banks, is looking for a Process Improvement and Business Analytics Consultant to join a high-impact transformation team in the payments space. This role focuses on modernizing payment operations through automation, reconciliation, AI-driven solutions, and business process improvements. The successful candidate will work closely with business and technology teams to deliver scalable solutions that enhance operational efficiency and support enterprise-wide transformation initiatives. Contract: 12 months (extension possible) Hybrid: 2 days onsite per week (Monday & Tuesday) Location: Toronto, ON
Key Responsibilities Gather, analyze, and document business requirements for payment modernization initiatives. Support automation, reconciliation, and operational process improvement projects. Collaborate with business, technology, QA, and operations teams to deliver scalable solutions. Support test planning, SIT, UAT, regression testing, and implementation activities. Analyze operational data to identify trends, risks, and improvement opportunities. Develop reports, dashboards, and documentation to support project delivery. Participate in stakeholder meetings and communicate project updates effectively. Assist with payment exception analysis, reconciliation processes, and operational controls.
Must-Have Skills 3–7 years of Business Analysis experience within banking or financial services. Strong knowledge of payments operations, reconciliation, settlement, and exception management. Experience with process automation using Python, SQL, Power Automate, Alteryx, UiPath, or similar tools. Experience supporting SIT, UAT, and regression testing. Strong data analysis, reporting, and dashboard development skills. Experience working on AI-enabled automation or intelligent process improvement initiatives. Excellent stakeholder management, analytical, and communication skills.
Nice-to-Have Skills Experience working on large enterprise transformation programs. Experience with a Top 5 Canadian bank. Knowledge of payment modernization initiatives and enterprise automation.
If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to fouzan@ifgpr.com For other opportunities please visit www.ifg-global.com today!
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About IFG - International Financial Group
IFG is a global professional services firm providing customized human capital solutions on a managed, outsourced, project, project-to-hire, contingent and retained full-time search basis. We began our journey by specializing only in the disciplines of finance, accounting, tax and audit. However, with our exponential growth and driven by client demand, our product offerings have widened and today we also service clients and candidates in the areas or sales, marketing (traditional and digital/social) and information technology.
IFG is one of the fastest growing firms in this space in North America. We place tremendous value on understanding the specific needs and requirements of our clients and the unique strengths and desires of the professionals we partner with. We serve as trusted advisors to build lasting relationships with both our clients and the professionals we represent to ensure overall sustained success.