Position: IT Asset Operations Support Coordinator Location: Scarborough, Ontario - Onsite Pay Rate: 25.00 - 30.00/hr (rate depends on experience)

Soroc is seeking a highly organized and detail-oriented Operations Support Coordinator (IT Asset) to join our banking client’s Warehouse Operations team. *Needs to have experience in ServiceNow working directly with assets.

Responsibilities includes: Monitoring two shared mailboxes for asset updates, handling asset refresh inquiries, and working with Absolute. Manage operational requests and workflows through ServiceNow Coordination of inventory tracking, shipment documentation, and other warehouse-related activities. Coordinate schedules, meetings, and communications using Microsoft Outlook Support the warehouse team with documentation, shipment tracking, and reporting Collaborate with internal stakeholders to ensure efficient warehouse operations Identify opportunities for process improvement and recommend operational enhancements Assist with inventory tracking and documentation related to incoming and outgoing shipments

• Unbox monitor & apply privacy screen on monitors
• Power on/ off desktops
• Touchscreen test
• Signoff the checklist
• Put the tested monitors label outside
• Close the box and place it on the skid
• Miscellaneous items

The ideal candidate should also have: A strong understanding of hardware assets in ServiceNow, including how to interpret asset history and making updates in the hardware asset table Experience in ServiceNow working directly with assets. Intermediate Excel skills are preferred Familiarity with Power BI is a nice bonus Proven experience in an operational support role Strong verbal and written communication skills Highly detail-oriented with a proactive approach to tasks Excellent organizational, time-management, and problem-solving skills Experience in a warehouse or logistics environment Familiarity with inventory tracking systems or warehouse management software