Senior Supply Planner

As our Senior Supply Planner, you will own supply planning for a broad and complex portfolio representing a high volume of SKUs.

With deep experience in supply planning for CPG organizations, you will continuously analyze demand forecast accuracy, inventory levels, vendor performance, supply constraints, and capacity limitations to avoid overstocks and out-of-stock scenarios.

You will manage inventory deployment relative to age, transitions, innovation plans, and sales targets. Your decisions and recommendations will have a meaningful impact on revenue, customer service, COGS, write-offs, and EBITDA. Working alongside Demand Planning, Sales, Marketing, Innovation, Logistics, Order Management, Finance, and external manufacturing partners, you will influence and lead the supply-planning work required to deliver our business objectives, driving forward the mission to Kick Sugar, Keep Candy! You will also act as a trusted source of supply-planning knowledge for the team, alongside the Director, and help strengthen planning practices, standardization, systems, and decision quality.

This role reports to Director, Supply Chain Operations and will be hybrid in Vancouver, BC. This is a full-time role and core collaboration hours are 9 am–3 pm PST.

Who We Are

SmartSweets is revolutionizing the candy industry by innovating the delicious candy you know and love with less sugar. We are passionate about growing and championing a diverse Squad of high-performing individuals and are fueled by our sweet culture. We are proudly Female-Founded and on our way to kicking 5.5 billion grams of excess sugar out of candy in a single year, what we call our Mission to Mars. 🚀

How You Will Support Our Mission (Responsibilities)

Supply Planning Own and continuously optimize a 12-month rolling supply plan and Ending Inventory/Weeks on Hand model delivering monthly inventory and service-level targets by SKU Develop and manage capacity-analysis tools to monitor production capability, proactively identify constraints, model scenarios, and recommend solutions that optimize external manufacturing workflows and business outcomes Oversee the end-to-end purchase-order lifecycle for assigned external manufacturing partners, ensuring first-time-right execution and timely resolution of complex supply, capacity, cost, and service risks Lead advanced analysis and scenario planning for business-critical needs, including new product launches, promotional activity, lead-time changes, inventory investments, production-schedule adherence, supply interruptions, and product transitions Partner with Finance and cross-functional leaders to recommend actions that balance service, inventory, capacity, and financial outcomes Govern master-data integrity for new SKU setups and transitions, establishing clear standards, controls, and accountabilities across the planning process Maintain oversight of co-manufacturer outputs and network inventories, focusing on exceptions, emerging risks, and decisions requiring senior-level judgment or cross-functional alignment Own the departmental write-off target and the final inventory destruction/donation process for the senior portfolio, preventing aging stock through early risk identification and cross-functional mitigation plans Lead supply-planning readiness for innovation and commercialization projects, ensuring assumptions, timelines, capacities, lead times, inventory exposure, and transition plans are understood before launch Work closely with Logistics to address First Expire, First Out non-adherence and identify systemic opportunities to improve inventory deployment Partner with Order Management, Sales, and other stakeholders on inventory allocation, rush requests, and expedited shipments, making recommendations when supply cannot fully support demand or commercial priorities Lead SKU conversion and transition planning to minimize service disruption, excess inventory, and write-off exposure

Process Optimization, Systems, and Reporting

Generate key supply-chain reports, providing strategic analysis to executive management while maintaining data integrity across Supply Chain scorecards Lead monthly co-manufacturer performance reviews and other planning forums, documenting risks, decisions, accountabilities, and corrective-action plans Drive supply-chain optimization and continuous improvement of ERP systems by developing new tools, tracking KPIs, introducing automation, and playing a leading role in system design, user testing, and process adoption Spearhead the documentation of supply-planning processes through SOPs, establishing and promoting best practices, controls, and standardized ways of working across the broader team Identify recurring planning issues, determine root causes, and lead cross-functional improvements that strengthen service, inventory productivity, forecast execution, and decision-making Provide planning coverage and decision support across the broader portfolio when required by business priorities, launches, or supply disruptions Ad hoc projects as requested

What You Bring (Qualifications & Experience)

Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, or a related discipline Minimum 5–7 years of progressive experience in inventory management or production/supply planning, including ownership of a large, complex, or business-critical portfolio. Food CPG experience is strongly preferred APICS/CPIM designation is considered an asset Demonstrated experience managing external manufacturing networks is highly preferred. Experience managing a high volume of SKUs and leading complex new-product launches, product transitions, promotions, and supply-recovery plans while balancing competing priorities and maintaining service-level commitments Strong understanding of production planning, MRP, inventory optimization, capacity planning, safety stock, lead times, production scheduling, and supply-planning best practices Advanced ability to assess the financial implications of supply decisions, including revenue exposure, customer-service impact, COGS and write-offs Strong business acumen and an understanding of how Supply Planning connects with Demand Planning, Sales, Marketing, Innovation, Finance, Logistics, Order Management, and external manufacturing Advanced proficiency in Microsoft Excel and experience using ERP systems. NetSuite experience is an asset Proven background in physical and system inventory reconciliations Advanced analytical and problem-solving capability, and the ability to turn complex data into clear business recommendations Self-motivated and agile, with sound judgment to drive change and adapt quickly in ambiguous, fast-paced environments where priorities and supply conditions shift frequently Excellent organizational and time-management skills, with the ability to prioritize simultaneous projects and high-impact analysis requests Able to work autonomously, make well-reasoned recommendations, and deliver high-quality results under strict deadlines in high-pressure environments Excellent verbal, written, and interpersonal communication skills, with the ability to influence cross-functional stakeholders and communicate complex supply issues to senior leaders Desire to live and breathe our core values, be fired up by our #kicksugar mission, and have fun

Our Hybrid Work Structure

We fully embrace the power of in-person interactions. By actively investing in opportunities for in-person interactions we will grow our mission to Kick Sugar and be the global leader in BFY candy, fuel individual development and strengthen relationships while having fun. Our hybrid work model requires a minimum of two days per week in the office: one designated department day and one flexible day that may vary week to week, per our Fueling Togetherness Philosophy.

Compensation and Sweet Perks (Benefits)

The approximate base salary range for this position is $80,000 - $100,000. The actual base salary will be based on various factors, including the candidate’s level of skills, experience and education aligned with the needs of the role, budget and market. This position is eligible for participation in a bonus program based on performance and company results. Please note, individuals must be employed by 09/30/26 to be eligible for the 2026 bonus.

In addition to base salary, we offer a comprehensive benefits (Sweet Perks) package: 🍭Bear Benefits (free candy!) 👪Extended Benefits (health, dental, life & disability, EAP, STD & LTD) 🍓Berry Sweet Lifestyle Spending Account (up to $1000 annually) 🥰2 Gummy Days (personal days) 💚5 Paid Restore Days (sick days) 🗓️SweetWeek (company shutdown in December) 🌞Summer FriYAYs (half days off on Friday in the summer) 🕑Life, Work, Flow Philosophy (flexible work environment) 📞Monthly Cell Phone bill reimbursement 💻Home Allowance to optimise your remote workspace 👶Maternity and Parental Leave Top Up Program 📚Individual Development Program and funding 💗Community Love (paid Volunteer Day) 🐶Puppy Friendly Office 🥳Regular Squad Social Events

The Sweet Perks have certain eligibility requirements. The Company reserves the right to alter these in whole or in part at any time without advance notice.

SmartSweets is unable to provide sponsorship or support work permit applications for this position. Candidates must ensure they are legally entitled to work in Canada at the time of application.

Our Commitment to Celebrating Individuality (DEI)

We are committed to elevating the voices of Squad and community members on the mission to Kick Sugar, Keep Candy! We believe representing the uniqueness of all makes us stronger as a whole. We are making a difference by encouraging all Squad Members to practice allyship, educate themselves, inspire others to take action and support underrepresented communities.