Company Summary

Pantos Logistics Canada Inc. provides top global logistics solutions to over 1,000 clients in services including Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo Projects.

Job Duties

• Manage daily, weekly, and monthly warehouse operations, monitoring KPIs such as productivity, accuracy, lead time, and service levels.
• Lead and mentor a team of supervisors, operators, and administrative staff, ensuring optimal workforce planning, scheduling, and performance.
• Ensure strict adherence to safety policies and regulatory compliance, leading incident investigations and preventive actions.
• Oversee inventory control, including discrepancy resolution, damage management, and storage optimization.
• Serve as the primary point of contact for customer service, KPI reporting, claims handling, and SLA management.
• Control operational costs, including labor, equipment, consumables, and vendor expenses, while identifying productivity improvements.
• Drive projects such as warehouse relocations, layout redesigns, new customer onboarding, and operational expansions, ensuring timely and efficient execution.

Job Requirements

• Minimum 10 years of experience in warehouse or logistics operations, with at least 3 years in a supervisory or managerial role
• Strong knowledge of warehouse operations (receiving, picking, packing, shipping, inventory control)
• Hands-on experience with WMS/ERP systems and Microsoft Office
• Understanding of warehouse equipment operations (forklifts, pallet jacks, clamp trucks)
• Proven leadership and team management skills
• Strong analytical, problem-solving, and decision-making abilities
• Customer-service oriented, with ability to manage multiple priorities
• Flexible to work extended hours, weekends, or holidays as needed

Job Types: Full-time, Permanent

Pay: $65,000.00-$100,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Application question(s):

• What are your salary expectations?

Experience:

• Supervising: 3 years (required)
• Warehouse: 10 years (required)

Language:

• Korean (preferred)

Work Location: In person