Reporting to the Manager, Facilities & Events, Vancouver Campus, the Evening

Receptionist is a key member and first point of contact for the University and supporting students and faculty during evening classes. The ideal candidate is patient, meticulously organized with an ability to multitask, thrives under pressure and has a strong knowledge of AV equipment and technical troubleshooting capabilities (setting up classroom technology, video recording equipment, and video conferencing systems).

Education/Experience

• Previous experience in office administration or customer support
• Minimum 2 years post-secondary education in a related field.
• High level of computer proficiency in office software (Office 365), video conferencing, and A/V troubleshooting.
• Quick to learn and absorb new technical systems/platforms (i.e. internal websites, software, online management systems).
• Strong communication (oral and written) and interpersonal skills with a high degree of judgement, tact, and diplomacy.
• Proficient with Microsoft Office products (Excel, PowerPoint, Outlook, )
• Strong skills in written/verbal communication 
• Detail-oriented 
• Must be punctual

CERTIFICATIONS/LICENSES: N/A

PREFERRED: STANDARD FIRST AID/ CPR

Knowledge, Skills, Abilities

• Quick to learn and absorb new technical systems/platforms (i.e. internal websites, software, online management systems)
• Ability to consistently identify opportunities for improvement and make recommendations 
• Strong demonstration of alignment with Adler’s social justice mission and vision
• Strong critical thinking, problem-solving and visioning acumen
• Ability to proactively identify challenges and barriers to stated objective and employ assistance in addressing these.
• Strong collaboration acumen and abilities
• Demonstration of Emotional Intelligence and professional maturity
• Proficient and functional knowledge of MS Office (Word, Excel, PowerPoint, and Outlook)
• Strong research acumen and abilities
• Strong communication acumen 

Essential Duties & Responsibilities: Essential Duties & Responsibilities

• Provide general front desk administrative support.
• Handle initial telephone and/or in-person inquiries, provide information to persons seeking Adler University and/or general information, & redirect to appropriate departments when needed.
• Aid staff, faculty, students, and the public.
• Take tuition and other payments from students.
• Ensure common areas are clean and in good order.
• Set up of classrooms for regularly scheduled classes and special events.
• Classroom A/V set up and troubleshooting.
• Ensuring that all classrooms are left in good order and secure at end of day.
• Provide faculty with administrative support during evening classes.
• Assistance in file digitization projects
• Other duties as assigned by the Manager, Facilities & Events.

Work Environment (Physical Demands): The usual and customary methods of

performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.

Working Hours: Monday- Thursday from 4:30pm-9:30pm

Expected Pay Rate: $20/hour

UNIVERSAL CORE BEHAVIORS

Universal Core Behaviors

Commitment to Adler’s Mission

• Acts with personal integrity, honesty, compassion. and integrity in all professional responsibilities.  
• Aligns professional actions with Adler’s commitment to community-rooted education, research, and impact.  
• Contributes to a culture that advances health, well-being, and community connection — locally and globally.  
• Respects and values colleagues and community partners.  

Accountability and Excellence

• Demonstrates results-oriented focus and commitment to quality.  
• Consistently meets deadlines and delivers work of high professional standard.  
• Prioritizes service and responsiveness.  
• Seeks opportunities to improve efficiency, effectiveness, and resource use.  
• Takes ownership of performance, seeks feedback, and accepts responsibility for actions. 

Communication

• Communicates with respect, diplomacy, and professionalism.  
• Demonstrates active listening and comprehension.  
• Expresses ideas clearly and effectively in both oral and written forms.  
• Keeps colleagues informed in a timely and transparent manner.  

Collaboration and Teamwork

• Actively contributes to and engages with colleagues, partners, and communities.  
• Builds relationships rooted in respect, empathy, and trust.  
• Demonstrates curiosity, courage, and integrity in guiding work and decisions.  
• Makes thoughtful, informed decisions that balance short-term needs with long-term impact.  
• Works cooperatively with colleagues to achieve collective goals.  

Adaptability and Lifelong Learning

• Approaches challenges with proactive problem-solving.  
• Commits to lifelong learning by continuously developing skills, knowledge, and effectiveness.  
• Supports and adapts to evolving needs in the work environment.  

Partnership with Supervisors

• Engages supervisors as partners in achieving goals.  
• Fosters open, respectful communication to maintain alignment and clarity.  
• Seeks guidance and feedback when appropriate while demonstrating initiative and accountability.   

Equal Opportunity Employer

Adler University is committed to the principle of equal employment and

advancement opportunity for all employees and potential employees, along with a discrimination and harassment - free workplace environment. Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person