The Clinic Assistant provides clerical support to the Cardiology Program and clinics within (CCN, cardiac cath lab, pacemaker clinic), provides assistance to the administration and staff, first point of contact for patients and visitors. Daily routines include: data entry, billing functions, scheduling, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.

Duties

Key in, edit and proof-read requisitions, forms and other documents, using word processing software and computers. Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public. Photocopy and collate documents for distribution, mailing, charts and filing. Maintain and update manual or computerized filing, inventory, mailing and database systems. Open, sort and route incoming mail, manually or electronically. Send and receive messages using facsimile machines or electronic mail.

Schedule patient appointments in CWS

Sort, process and verify applications, receipts, expenditures, forms and other documents. Receive and direct employees, patients and visitors. Transcription of orders as required. Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager. Register patients according to policy as required.

13 Data entry into CorHealth, Arrhythmia and Cardiology Clinic databases

Scan documents from other facilities into EMR. Other duties as assigned.

Qualifications

QUALIFICATIONS

Diploma in Office Administration, Health Office Administration or equivalent education and/or experience, preferably in a health care environment.

Experience

Computer literacy in a Microsoft Office environment (excel, access, word, Outlook). Meditech order entry, EMR and CWS. Knowledge of medical terminology. Customer service, interpersonal and telephone skills.

Ability

Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations. Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes. Ability to organize time effectively to perform the duties of the position. Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner. Ability to read, write and communicate to perform the duties of the position. Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc. Proficiency in using telephone systems, multifunction device. Knowledge of hospital software applications such as Meditech, ADT, ADM, CWS, EMR, and Multifunction Device. Behaviour consistent with Hospital Mission, ICCARE Values and Standards of Performance.

Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time.

Sault Area Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.

This position is covered by a collective agreement. Applications from outside the bargaining unit are welcome, but can only be considered if the position is not filled from within the bargaining unit.

Sault Area Hospital does not use artificial intelligence (AI) to screen, assess or select applicants for a position.

Reason for Job Posting: Existing Vacancy