Assistant manager - retail

Job summary

The assistant manager is responsible for managing staff, assigning duties, and determining merchandise and services to be sold. They also handle customer requests, resolve complaints, and manage supply shortages.

Job details

Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Tasks Manage staff and assign duties Determine merchandise and services to be sold Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Computer and technology knowledge Point of sale system Security and safety Criminal record check Work conditions and physical capabilities Fast-paced environment Attention to detail Standing for extended periods Personal suitability Adaptability Collaborative Efficiency Goal-oriented Hardworking Integrity Time management Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Interpersonal awareness Judgement Organized Team player Employment terms options Evening Employment terms options Morning Day Weekend Other Benefits Other benefits Work Term: Permanent Work Language: Bilingual Hours: 37.5 hours per week

What you’ll do

The assistant manager is responsible for managing staff, assigning duties, and determining merchandise and services to be sold. They also handle customer requests, resolve complaints, and manage supply shortages.

Requirements

Candidates must have a secondary school graduation certificate and 2 to 3 years of relevant experience. Proficiency with point of sale systems and strong interpersonal communication skills are required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• adaptability · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff management
• Merchandise management
• Customer service
• Point of sale system
• Problem solving
• Time management
• Interpersonal skills
• Oral communication
• Written communication
• Adaptability
• Teamwork
• Attention to detail
• Organization
• Judgement
• Flexibility

Job areas

• Retail
• Management & Leadership
• Customer Service & Support