Kanchana

OBJECTIVE To work in a challenging environment that provides me an opportunity for learning and enables me to develop the creative skills. I look forward to exercise my skills and contribute to the interest of my team.

• Data entry
• Logistics
• Teamwork
• Time management
• Warehouse operations

1. GENERAL WAREHOUSE ASSOCIATE

   RANDSTAD – TJX CANADA

   Sep 2024 to Present

   CANADA, Brampton

   1.Verify DCPO (Data Centre Purchase Order) information matches with locator card. 2. MERCHANDISE and DCPO comparison / validation check. 3. Inspection on ticket type, labelling, cartons. 4. Routing tickets to appropriate departments. 5. Sorting and stacking on the conveyor. 6. Marking appropriate header on each page/line of DCPO. 7. Complete the travel sheet information. 8. Ticketing the merchandise and packaging. • Verify DCPO (Data Centre Purchase Order) information matches with locator card. • MERCHANDISE and DCPO comparison / validation check. • Inspection on ticket type, labelling, cartons. • Routing tickets to appropriate departments. • Sorting and stacking on the conveyor. • Marking appropriate header on each page/line of DCPO. • Complete the travel sheet information. • Ticketing the merchandise and packaging.

2. DATA ENTRY OPERATOR

   ARCLIGHTS POWER SOLUTIONS PVT LTD

   Aug 2015 to Apr 2020

   INDIA, Chennai

   Performed data entry services for an electrical service company, maintained and created invoices for the serviced houses, maintain customer details, attend customer calls. • Performed data entry services for an electrical service company. • Maintained and created invoices for the serviced houses. • Maintain customer details. • Attend customer calls.

3. DATA ENTRY OPERATOR AND CUSTOMER SERVICE

   V SPEEDS LOGISTICS.PRIVATE. LIMITED

   May 2014 to Jun 2015

   INDIA, Chennai

   Collect all franchise out bound and inbound reports, generate credit customer invoice report, Follow-up with Franchise dealers regarding the Outstanding amount, call the new clients and explain the Logistics Facilities and Benefits for providing exceptional service. Improved overall customer service turnaround times by 60%. • Collect all franchise out bound and inbound reports. • Generate credit customer invoice report. • Follow-up with Franchise dealers regarding the Outstanding amount. • Call the new clients and explain the Logistics Facilities and Benefits for providing exceptional service. • Improved overall customer service turnaround times by 60%.

4. DATA ENTRY AND SYSTEM CO-ORDINATOR

   DIGNITY ENTERPIRSES PRIVATE LIMITED (FI AGENCY)

   Jun 2008 to Mar 2014

   INDIA, Chennai

   Cases received from various banks and other non- financial institutions tracked from end to end, Case (Customer Details) allocation maintained effectively using Microsoft Office tools, Allocate field executive for individual customer address and track the progress, Maintain sensitive customer details, Organizing the report status from field executives, Quality control, Technical Support, Co-ordination with Data entry executives, Scan & send the reports to concern banks / institutions, Handling Bank Calls, Maintaining the Tracker (MIS). • Cases received from various banks and other non- financial institutions tracked from end to end. • Case (Customer Details) allocation maintained effectively using Microsoft Office tools. • Allocate field executive for individual customer address and track the progress. • Maintain sensitive customer details. • Organizing the report status from field executives. • Quality control. • Technical Support. • Co-ordination with Data entry executives. • Scan & send the reports to concern banks / institutions. • Handling Bank Calls. • Maintaining the Tracker (MIS).

1. Tamil Nadu Open University

   B.Com, Bank Management

   INDIA, Chennai

   2011 to 2013