Locksmith Technician

Job summary

The Locksmith Technician is responsible for the installation, servicing, and repair of mechanical and high-security locking systems across various environments. They must also provide exceptional customer service, maintain accurate service records, and act as a technical resource for the team.

Job details

Who We Are Kendrix Technologies is a Canadian-owned and operated systems integration company, proudly operating under Kandor Management Corp., alongside Guardteck Security and Everclean Facility Services. We design and deliver integrated building technology solutions that help protect, connect, and optimize the environments people live and work in. We believe great systems start with great people. That’s why we invest in our teams through hands-on experience, continuous learning, and meaningful opportunities to grow. When our people are supported and empowered, they deliver work that is precise, reliable, and built to last. Our work is driven by a practical, problem-solving mindset. We focus on designing and delivering systems that meet real operational needs, with an emphasis on reliability, scalability, and long-term performance in complex environments. We don’t just install systems, we build long-term partnerships. Every project is approached with accountability, attention to detail, and a commitment to doing things the right way for our clients and the people who rely on these systems every day. Our strength is our people. Every role contributes to the quality and consistency we’re known for, and every team member plays a part in building something meaningful. We are proud to be an equal opportunity employer, committed to creating an environment where people can grow, collaborate, and build lasting careers. This is an exciting opportunity to join the Kendrix team and be part of the work that shapes smarter, more connected buildings across Canada. Locksmith Technician- Full Time: Burnaby, travel within Lower Mainland| $35-$45/hr + Benefits, Company Vehicle or Vehicle Allowance, and 100% paid certifications and training Position Overview Kendrix, formerly known as Citiloc is seeking a skilled and dependable Locksmith to deliver high-quality locksmithing services across commercial, residential, industrial, and institutional environments throughout the Lower Mainland. This is a hands-on field role. The successful candidate will be responsible for the installation, servicing, repair, and troubleshooting of mechanical and high-security locking systems, while delivering exceptional customer service and representing Citiloc professionally on every job site. This position reports to the Operations Manager. Key Responsibilities Locksmithing & Service Execution (Primary Focus) Follow Citiloc standards, policies, and safety procedures Install, service, repair, and maintain mechanical and electronic locking hardware Work across commercial, residential, industrial, and institutional environments Install and service high-security locking systems, including Medeco high-security systems Re-key, master key, and set up keying systems Diagnose and troubleshoot lock and door hardware issues Install and adjust door closers, electric strikes, magnetic locks, and panic hardware Respond to service calls in a timely and professional manner Attend and participate in site meetings Coordinate with other trades on active job sites Customer Service & Site Conduct Deliver a thorough, professional customer service experience on every job Communicate clearly and effectively with clients, trades, and team members Represent Citiloc professionally and maintain a positive client relationship Documentation & Record Keeping Complete work orders and service reports accurately Maintain accurate keying records and system documentation Provide clear and accurate documentation to the management team Ad Hoc Responsibilities Provide on-site support to field staff as required Act as a technical resource for locksmithing and door hardware questions Knowledge, Skills, Experience & Education Minimum 2+ years experience in commercial, residential, industrial, and institutional locksmithing required Proficient with Medeco high-security systems Thorough customer service ethic Ability to work in a team and independently Computer and record-keeping skills Mechanical aptitude and manual dexterity is an asset Punctual, reliable, self-motivated, calm under pressure, and detail-oriented Valid driver's license with clean driving record Security Worker's License Clean criminal record What We Offer Comprehensive Benefits & Support Competitive hourly wage Full benefits package 100% paid certifications and training—we invest in your professional growth Relocation assistance for qualified candidates outside the city or province Growth & Career Development Clear pathways for advancement within the company Ongoing hands-on learning and mentorship from experienced leaders Opportunities to move into senior, lead, or specialist roles Inclusive & Positive Work Culture A respectful, collaborative, and safety-first environment A team that values diversity, inclusion, and open communication Leadership that listens, supports, and recognizes great work #KTHP Why Join Kendrix Growth Potential We’re growing quickly and invest in people who bring curiosity, ownership, and a drive to solve problems and improve how things are done. Learn & Develop Gain hands-on experience across core areas of technology operations including system design, installation, troubleshooting, integration, project coordination, and continuous improvement. Build real technical capability while growing your career in the field. Strong Team Environment Join a collaborative technical team that values clear communication, shared problem-solving, and supporting each other to get the job done right. Purpose Driven Work Our systems help power safer, smarter, and more connected buildings. The work you do directly impacts the performance, reliability, and functionality of critical building technology. Recognition & Appreciation We value precision, effort, and craftsmanship. Progress is recognized, and wins are acknowledged whether it’s a successful install, a technical breakthrough, or consistent high-quality work. If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you. Ready to be awesome? Apply today and help us build something special. Kendrix Technologies is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

What you’ll do

The Locksmith Technician is responsible for the installation, servicing, and repair of mechanical and high-security locking systems across various environments. They must also provide exceptional customer service, maintain accurate service records, and act as a technical resource for the team.

Requirements

Candidates must have a minimum of 2 years of experience in locksmithing and proficiency with Medeco high-security systems. A valid driver's license, a clean driving record, and a Security Worker's License are required.

Benefits

• Comprehensive benefits package
• Company vehicle
• Vehicle allowance
• 100% paid certifications
• 100% paid training
• Relocation assistance

Listed skills

• Technical Documentation · Preferred
• Customer service · Preferred
• record keeping · Preferred
• Manual dexterity · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Locksmithing
• Mechanical locking systems
• High-security locking systems
• Medeco systems
• Troubleshooting
• Door hardware installation
• Electric strikes
• Magnetic locks
• Panic hardware
• Customer service
• Record keeping
• Technical documentation
• Mechanical aptitude
• Manual dexterity
• Continuous Development
• Workplace Inclusivity
• Composure
• Record Keeping
• Good Driving Record
• Professionalism
• Accountability
• Curiosity
• Ethical Standards And Conduct
• Safety Procedures
• Valid Driver's License
• Self-Motivation
• Management
• Customer Service
• Software Documentation
• Communication
• Continuous Improvement Process
• Leadership
• Scalability
• Problem Solving
• Keys And Locks
• Fine Motor Skills
• Mechanical Aptitude
• Mentorship
• Operations Management
• Operations
• Project Coordination
• Systems Design
• Systems Integration
• Troubleshooting (Problem Solving)
• Security Systems
• Reliability
• Calmness Under Pressure
• Detail Oriented

Job areas

• Trades
• Security & Safety
• Construction
• Customer Service & Support
• Locksmith Technician
• Locksmith
• Toolmakers and Related Workers
• Locksmiths and Safe Repairers

More jobs from Kandor Management Corporation