Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Area Manager provides leadership, coaching, and supervision to program managers while ensuring excellence in service delivery and strategic plan implementation. They also manage finances, mediate employee relations, and promote the organization within the local community.
Job details
Permanent Full-Time (40 hours/week) AREA MANAGER NORTH DISTRICT Pay Rate: $43.99 - 52.91 As a member of the North District Leadership Team, and under the direction and supervision of the Executive Director, the Area Manager is responsible for providing leadership and support, direct supervision, coaching, and performance development in all matters of direct service operations. They ensure excellence in service delivery, employee relations and management, and Strategic Plan implementation related to organizational outcomes. The Area Manager works within established polices and procedures, ensuring that Service principles are adhered to and upheld in service delivery, maintaining organizational integrity and accountability for the people served in the district. The Area Manager works together with the Finance Department to oversee and manage finances for an assigned area. They liaise with agencies and participate in community planning and Ministry of Children, Community, and Social Services (MCCSS) initiatives as directed. The Area Manager also provides orientation and mentoring to new Program Managers and is involved in various interview and hiring processes and decision-making. The Area Manager is accountable to resolve conflicts and mediate employee relations matters, collaborating with the Human Resources and the Staff Relations Representatives. The Area Manager is also responsible for sharing critical and timely information and reports to both the district team and the Program Managers they supervise. An essential responsibility of the Area Manager includes the promotion of Christian Horizons within the local Christian community by offering expertise and supports, soliciting support and encouraging places of belonging for people experiencing disabilities as they cultivate and nurture organizational relationships with local and Christian communities. The Area Manager embraces the Christian Faith Foundation of the organization; ensures the Christian ethos and the Values, Vision and Mission permeate their job responsibilities; and personally commits to the expectations as outlined in the Statement of Faith. Watch this inspiring video capturing what it means to work for Karis Disability Services: https://www.youtube.com/watch?v=9wPsgxzt4wQ Why Should You Apply? * Flexible schedules and various locations * Employee Assistance Plan, comprehensive benefits package for full-time and part-time * Tuition reimbursement, career development and training opportunities * Competitive wages Requirements: * College Degree in General Arts, Social Work, or Business Administration (Bachelor's degree preferred) * 3 years experience in a Program Management Role * 1 year on the job experience within the Developmental Services or Social Services sectors * Excellent computer skills * Frequent travel throughout the District and on-call responsibilities are a regular part of the job * Satisfactory Vulnerable Sector Screen * Overnight travel required * Previous experience working in a unionized environment is required. * Demonstrated experience supporting unionized workforces and interpreting collective agreements is required. The successful applicant will have strong interpersonal skills, excellent organizational and communication skills, and be self-motivated. Must demonstrate sound judgment in decision-making and in performing job responsibilities, and be able to facilitate the resolution of contentious interpersonal conflicts, as well as possess analytical problem-solving skills in human resources, finance, and operations. Our Hiring Process: * Resume and cover letter submitted, followed by completion of a short screening survey * Two virtual interviews with hiring manager Karis seeks to hire a workforce that represents the diversity of the communities where we serve. We are committed to promoting communities of belonging where Black, Indigenous, and People of Colour feel valued, respected, represented, and heard. We encourage applications from qualified candidates from members of groups with historical or current barriers to equity. We seek to provide accessibility through all stages of the hiring process for all applicants with disabilities, consistent with our Accessibility Policies and the AODA.
What you’ll do
The Area Manager provides leadership, coaching, and supervision to program managers while ensuring excellence in service delivery and strategic plan implementation. They also manage finances, mediate employee relations, and promote the organization within the local community.
Requirements
Candidates must hold a college degree in General Arts, Social Work, or Business Administration and have at least 3 years of program management experience. Experience working in a unionized environment and interpreting collective agreements is mandatory.
Benefits
- Flexible schedules
- Employee assistance plan
- Comprehensive benefits package
- Tuition reimbursement
- Career development
- Training opportunities
Listed skills
- interpersonal skills · Preferred
- Leadership · Preferred
- Decision Making · Preferred
- Communication Skills · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Leadership
- Performance development
- Employee relations
- Strategic planning
- Financial management
- Conflict resolution
- Mediation
- Mentoring
- Interpersonal skills
- Organizational skills
- Communication skills
- Analytical problem-solving
- Decision-making
- Unionized environment management
- Community Planning
- Employee Relations
- Accountability
- Service Operations
- Self-Motivation
- Business Administration
- Management
- Strategic Planning
- Social Work
- Decision Making
- Communication
- Computer Literacy
- Employee Assistance Programs
- Finance
- Interpersonal Communications
- Problem Solving
- Mentorship
- Operations
- Program Management
- Coaching
Job areas
- Management & Leadership
- Social Services
- Administrative
- Human Resources
- Healthcare
- Area Manager
- Financial Services Manager
- Finance Managers
- Financial Managers
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