Business Development Manager (Food Manufacturing)

Brantford, ON
On-site
Posted Oct 9, 2026
1 position

$87,761–$109,701 / year

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Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Manage key customer relationships and commercial activities, including pricing negotiations, promotions, forecasting, account administration, and new product initiatives. Analyze sales and market performance, identify growth opportunities, and coordinate with internal teams to support customer needs and profitability.

Job details

Job Title: Customer Business Development Manager Location: Brantford, ON Type: Permanent, Full-time Industry: Food Manufacturing Our client is a growing food manufacturing organization with an exciting opportunity for a Customer Business Development Manager to join their team. Reporting to the Director of Sales, this role is responsible for managing a key customer relationship and the day-to-day commercial activities that support sales growth, profitability and long-term business development. About the Role The Customer Business Development Manager will build and maintain strong customer relationships while developing and executing plans to drive volume, market share and profitability. This is a hands-on commercial role involving pricing, promotions, forecasting, new product development and ongoing collaboration with internal teams. Key Responsibilities: Manage day-to-day relationships with key customer commercial, innovation and product development teams. Develop and execute tactical plans to drive sales growth, market share and profitability. Negotiate pricing, promotional pricing and new product costings with customers and suppliers. Plan, execute and monitor promotional programs. Work with New Product Development teams on new and existing product initiatives. Manage forecasting, cost-price confirmations, new line forms and other account administration. Analyze product and sales performance and recommend opportunities for improvement. Monitor market and consumer trends to identify opportunities and risks. Collaborate with Planning, Procurement, Operations and Supply Chain teams to support customer requirements. What We're Looking For: Experience in customer development, account management, national accounts, sales, within the food or CPG industry. Experience working with a leading Canadian retailers is preferred. Proven negotiation and customer relationship management skills. Strong understanding of forecasting, business performance and profitability. Excellent communication, analytical and problem-solving skills. Strong commercial acumen with a results-oriented approach. Ability to work collaboratively across multiple functions in a fast-paced environment. Experience leading or developing a team. Beef or pork industry experience is an asset, but not required. Lead and develop a small team of 1–2 direct reports. Compensation & Benefits: Salary: $87,761 – $109,701 per year Up to 20% annual bonus Comprehensive benefits package Company perks and employee programs Professional development opportunities Collaborative, team-focused environment Why Kelly®? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

What you’ll do

Requirements

The role seeks experience in customer development, account management, or sales within the food or CPG industry; experience with leading Canadian retailers is preferred. Candidates should demonstrate strong negotiation, relationship management, forecasting, analytical, communication, and cross-functional collaboration skills, with experience leading or developing a small team; beef or pork industry experience is an asset.