Collections Specialist

Kelly Services' dynamic customer in Mississauga, ON, is looking for a permanent Collections Specialist who can work onsite Monday to Friday. Primary Duties: Recovery Action on delinquent Accounts, including contact with debtors, discussing repayment and guiding where necessary with a view to achieving recovery of the account. Ability to perform skip tracing and attention to detail in determining avenues for debt recovery. Maintaining account history on the internal collections system Ensuring adherence to client directives Ensuring the achievement of various client centered and company targets. Determining whether customer files are actionable via legal remedies and preparing support for same Qualifications and Skills Minimum requirement of a high school diploma A college diploma in Paralegal Studies would be an asset At least three (3) years collections experience Familiarity with standard collection industry software Ability to adapt easily to custom built collection software Strong Verbal and Written Communication skills Excellent Organizational skills Computer literacy, including Microsoft Office Ability to work with a team Perks: $43k - $45k Salary plus uncapped commission Health & Dental Benefits Great opportunity to develop and grow Why Kelly®? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

The role involves performing recovery actions on delinquent accounts and conducting skip tracing to recover debts. Responsibilities include maintaining account histories and determining if files are actionable via legal remedies.

Candidates must have a high school diploma and at least three years of collections experience. Proficiency in collection industry software and Microsoft Office is required.

• Uncapped Commission • Health Benefits • Dental Benefits

• TeamworkPreferred
• written communicationPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Debt Recovery
• Skip Tracing
• Collections Software
• Microsoft Office
• Verbal Communication
• Written Communication
• Organizational Skills
• Teamwork

• Finance & Accounting
• Legal
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 27, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available