Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available
Job summary
Bridge the understanding gap between business users and technical teams by applying communication, facilitation, interpersonal, technical, and domain knowledge to identify solutions for business requests. Drive incident management and resolution while collaborating with stakeholders and operating effectively in a fast-paced, matrixed environment.
Job details
Contract Duration: 6 months temp to hire 3 days onsite in downtown Toronto, will move you 4 days/onsite in Jan 2027. Bachelors Degree in IT or Business or similar Must have retail/CPG experience. Finance and Supply Chain functions, EDI, understanding of order to cash, procure to pay, and order management, with a strong focus on supply chain Mission-oriented with ownership mindset and leadership capabilities to drive incident management and resolution Experience in a fast-paced environment, commitment to execution in a rapidly changing and evolving environment Strong written and verbal communication skills Ability to communicate with and influence peers and leaders, as well as ability to establish new relationships quickly Collaborative, yet able to operate independently; self-motivated/driven yet able to lead and influence in a matrixed environment Provides the function of bridging the understanding and perspective gap between users and technical teams. Uses communication, facilitation and interpersonal skills combined with technical and domain knowledge to identify solutions for business requests
What you’ll do
Bridge the understanding gap between business users and technical teams by applying communication, facilitation, interpersonal, technical, and domain knowledge to identify solutions for business requests. Drive incident management and resolution while collaborating with stakeholders and operating effectively in a fast-paced, matrixed environment.
Requirements
A bachelor's degree in IT, business, or a similar field and retail or CPG experience are required. The role also calls for knowledge of finance and supply chain functions, EDI, order-to-cash, procure-to-pay, and order management, along with strong communication, leadership, and collaboration skills.
Listed skills
- Supply Chain · Preferred
- Incident Management · Preferred
- written communication · Preferred
- Leadership · Preferred
- Facilitation · Preferred
- Relationship Building · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Retail And CPG Experience
- Finance
- Supply Chain
- EDI
- Order-To-Cash
- Procure-To-Pay
- Order Management
- Incident Management
- Incident Resolution
- Written Communication
- Verbal Communication
- Stakeholder Influence
- Relationship Building
- Facilitation
- Business And Technical Communication
- Leadership
Job areas
- Technology
- Logistics
- Retail
- Management & Leadership
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