KS

Kongne Saha Josué

Open to opportunities

BILINGUAL CUSTOMER SERVICE | FRONT DESK | GUEST SERVICES | ADMINISTRATIVE SUPPORT

Canada Hill, NS

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Self-employed
Institut Supérieur HIBAL

About

Reliable, adaptable and highly organized French–English bilingual professional with more than 10 years of experience in education, communication, organization and client-facing environments. Experienced in communicating with people from diverse backgrounds, responding to questions and needs, organizing workspaces and materials, managing multiple responsibilities, following procedures and maintaining professional relationships with colleagues, students and clients. Although my professional background is primarily in teaching and translation, I have developed strong and transferable skills relevant to customer service, front desk, guest services, administrative support and other people-oriented positions. I am a fast learner, professional, patient and comfortable working independently or as part of a team. I am willing to receive training and quickly adapt to Canadian workplace standards and procedures. Available for relocation to Canada and interested in opportunities under the Francophone Mobility Program (C16).

Skills

  • Attention to detail
  • Bilingual communication
  • Communication
  • Customer service
  • English
  • French
  • Google Workspace
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word
  • Organization
  • Problem solving
  • Sales
  • Teamwork
  • Time management

Experience

  1. FREELANCE TRANSLATOR

    Self-employed

    Jan 2025 to Present

    Douala, Cameroon

    • Provide French-English and English-French translation services to clients. • Communicate directly with clients to understand their requirements.

  2. ENGLISH TEACHER

    Collège La Roche

    Sep 2022 to Present

    Douala, Cameroon

    • Communicate daily with students, colleagues and school administration in a professional environment. • Respond to questions, requests and concerns with patience and professionalism.

  3. TEACHER OF CAMEROONIAN NATIONAL LANGUAGES AND CULTURES

    Lycée de Bapi

    Jan 2019 to Jun 2019

    Bapi, Cameroon

    • Communicated effectively with students, colleagues and school administration. • Responded to questions and provided clear information and explanations.

  4. ENGLISH TEACHER

    Lycée de Tougang II

    Jan 2012 to Jan 2018

    Cameroon

    • Communicated professionally with students, parents, colleagues and school administration. • Provided information and responded to questions and requests.

Education

  1. Institut Supérieur HIBAL

    Certificate of Professional Qualification (CQP), French-English Translation

    Douala, Cameroon

    2025 to 2026

  2. École Normale Supérieure de Bambili – University of Bamenda

    DIPES II, Modern French Modern Letters

    2021

  3. University of Dschang

    Bachelor’s Degree, Bilingual Literature

    Cameroon

    2012

Licences & certifications

  • Class B Driving License

  • TCF CANADA

Languages

  • EnglishProfessional
  • FrenchNative