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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 30 hours per week
- Seniority
- Mid-Senior level
Job summary
Monitor revenues and staff performance, plan daily operations, recruit and schedule employees, and determine service offerings and procedures. Maintain inventory and health and safety compliance, negotiate with suppliers, and address customer complaints.
Job details
Education: Secondary (high) school graduation certificate Experience: 3 years to less than 5 years Tasks Monitor revenues to determine labour cost Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Determine type of services to be offered and implement operational procedures Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Address customers' complaints or concerns Certificates, licences, memberships, and courses Responsible Beverage Service Certificate Support for newcomers and refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Does not require Canadian work experience Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Work Term: Permanent Work Language: English Hours: 30 hours per week
What you’ll do
Monitor revenues and staff performance, plan daily operations, recruit and schedule employees, and determine service offerings and procedures. Maintain inventory and health and safety compliance, negotiate with suppliers, and address customer complaints.
Requirements
Requires a secondary school graduation certificate and 3 to less than 5 years of experience. A Responsible Beverage Service Certificate is listed; the role also supports inclusive recruitment, mentorship, and integration for newcomers and Indigenous workers, and does not require Canadian work experience.
Listed skills
- Recruitment · Preferred
- Daily Operations Planning · Preferred
- Inventory management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Revenue Monitoring
- Labour Cost Management
- Staff Performance Management
- Daily Operations Planning
- Recruitment
- Staff Scheduling
- Service Planning
- Operational Procedures
- Inventory Management
- Health And Safety Compliance
- Supplier Negotiation
- Customer Complaint Resolution
- Responsible Beverage Service
- Newcomer Support
- Indigenous Community Relations
- Cultural Competency Training
Job areas
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Human Resources
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