Receptionist

Job summary

The receptionist is responsible for managing inbound telephone calls, greeting walk-in clients, and serving as the primary point of contact for the branch. Additionally, the role involves performing various clerical duties such as timecard entry, invoicing, and proofreading work orders.

Job details

Kristian Electric Ltd. (KEL), is a strong family business founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every day. We are always excited to welcome passionate, hard-working individuals to our growing company – your growth and development is the sum of our success! Kristian Electric is looking for a Receptionist to join our Calgary branch. You will be responsible for the day-to-day clerical functions, while providing excellent customer service to our clients and liaising with staff in Saskatoon and Edmonton. Job Description Position: Receptionist Location: Calgary Role Summary: Reporting to the Calgary Branch Office Manager/Finance, the Receptionist is responsible for answering and referring inbound telephone calls, greeting and being the first point of contact for walk-in clients and business associates while also doing a variety of office tasks. Key Responsibilities: * Respond to telephone, e-mail, and in-person inquiries from customers and other parties. * Refer all inquiries to the appropriate individuals, or departments across the organization via telephone, voice mail, or by taking written messages * Various office tasks including but not limited to: 1. Timecard entry, posting time to work orders. 2. Proof reading work orders. 3. Invoicing sales orders, payment processing. 4. Learn product knowledge for retail sales. 5. Other general office duties. Core Competencies: * Punctual, reliable, and good attendance. * Ability to interact with clients, business associates, and co-workers in a courteous and professional manner. * Written and communication skills. * Ability to handle stress in a positive manner. * Positive attitude towards learning and difficult situations. * Ability to work in a fast-paced work environment. * Ability to function as part of a team and to request and accept directions as required. * Safety awareness. * Outgoing personality. Educational Requirements: * High School Diploma or equivalent Experience and Skills Required: * Minimum 1 year reception experience Working Conditions: * Maintain a professional personal appearance. * Warehouse and office environment. * Safety precautions are highly important. * 4215 64th Ave SE Monday to Friday 8:00 to 4:30 40 hours/week

What you’ll do

The receptionist is responsible for managing inbound telephone calls, greeting walk-in clients, and serving as the primary point of contact for the branch. Additionally, the role involves performing various clerical duties such as timecard entry, invoicing, and proofreading work orders.

Requirements

Candidates must possess a high school diploma or equivalent and at least one year of reception experience. Strong communication skills, professional demeanor, and the ability to work in a fast-paced environment are required.

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Safety awareness · Preferred
• Office Administration · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Payment Processing · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Customer Service
• Clerical Functions
• Timecard Entry
• Proofreading
• Invoicing
• Payment Processing
• Product Knowledge
• Communication Skills
• Written Skills
• Safety Awareness
• Telephone Etiquette
• Data Entry
• Office Administration
• Material Handling Equipment
• Welding Equipment
• Professionalism
• Overhead Crane Operation
• Positivity
• Strong Work Ethic
• Clerical Works
• Communication
• Finance
• Sales
• Warehousing
• Office Management
• Office Procedures
• Retail Sales
• Hoisting

Job areas

• Administrative
• Customer Service & Support
• Finance & Accounting
• Manufacturing
• Retail
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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