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Lavender (Yinghan) Sun

Open to opportunities

Secretary to Medical Professionals

Vancouver, BC

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Dr. Clayton J. Wang Inc.
British Columbia Institute of Technology

About

UBC B. Sc. Biology graduate and current BCIT B. Tech. Forensic student. Experienced in clinical record management, data documentation, biological specimen handling and participant-focused environments. Proven ability to handle sensitive information with discretion, and support clinical activities requiring precision, organization, and adherence to established protocols. Strong written and interpersonal communication skills developed through high-volume healthcare, research, and academic environments.

Skills

  • Attention to detail
  • Bilingual communication
  • Bookkeeping
  • Cash handling
  • Clinical care
  • Communication
  • Customer service
  • Data entry
  • Data visualization
  • English
  • Google Workspace
  • Inventory management
  • Leadership
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Word
  • Occupational safety
  • Organization
  • Problem solving
  • Project management
  • Quality assurance
  • Teamwork
  • Time management

Experience

  1. Medical Clinic Assistant

    Dr. Clayton J. Wang Inc.

    Jul 2025 to Present

    • Document and maintain accurate patient medical records in a fast-paced environment • Assist in vaccine injection and procedures while adhering to patient safety and health protocols • Handle biological specimens and chemicals with laboratory precautions • Coordinate records with external medical institutions while maintaining strict confidentiality and data integrity • Ensure data accuracy, confidentiality, and compliance with clinical standard

  2. Medical Office Assistant/Secretary

    Dr. Clayton J. Wang Inc.

    Jun 2025 to Present

    • Coordinate daily clinic workflow by organizing appointment schedules, managing patient flow, and prioritizing time-sensitive requests to ensure efficient service delivery in a fast-paced clinical environment • Provide front-desk reception and client service support by responding to in-person, telephone, and electronic inquiries in a calm, respectful, and professional manner • Support patients presenting with a range of needs by providing clear information, appropriate guidance, resolving issues when possible, and escalating concerns to appropriate clinical staff when required • Coordinate communication between physicians, laboratories and external medical institutions (ie. LifeLab, PHSA, MedRay, Brook, VCH, RCH, BH, BC’s Children Hospital, BC Women’s Center) and referral to specialist offices • Assist in vaccine injection and procedures while adhering to patient safety and health protocols • Handle biological specimens and chemicals with laboratory precautions • Perform routine urinalysis and urine pregnancy testing according to established procedures • Perform patient intake with vital signs collected following standardized testing procedures and clear communications • Maintain confidentiality of sensitive personal and medical information in compliance with privacy policies and institutional standards

  3. Lead Online Instructor

    Mathnasium

    May 2022 to Dec 2024

    • Lead and manage the online tutoring team • Develop strong organizational, communication, multi-tasking, problem-solving and computing skills

  4. Assistant Director

    Mathnasium

    May 2022 to Dec 2024

    • Develop strong computing, organizational, communication, multi-tasking, problem-solving and team-working skills as the lead of a team between students, parents and co-workers

Education

  1. British Columbia Institute of Technology

    Bachelor of Technology, Forensic Science

  2. University of British Columbia

    Certificate of Science, Earth, Ocean and Atmosphere

    2026

  3. University of British Columbia

    Bachelor of Science, Biology

    2026

  4. Douglas College

    Associate Bachelor of Science, Chemistry and Biology

    2022

  5. Douglas College

    Associate Bachelor of Science, Biology and Chemistry

    2022