Inside Sales Rep (HVAC)

Job summary

The Inside Sales Representative is responsible for selling HVAC products and services to customers via inbound and outbound telephone contacts. They will also generate leads for outside sales staff and collaborate with field sales teams to support company promotions.

Job details

What Drives Success WHAT YOU'LL BE DOING: This sales representative sells products, services and supplies to selected customers in a designated market area or accounts via inbound or outbound telephone contacts. The person in this position may have account responsibility with quotas. Limited field activity may occur, but only on an infrequent basis. Duties include, but are not limited to: Quote jobs Close the sales on assigned products, or may generate leads for outside sales staff. Pro-actively sell to installed-base in support of company promotion and upgrade campaigns. Collaborate with and support field sales. What We Are Looking For Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred. Requires at least 2 years related experience.Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software. FYI, this role will be onsite at our Lennox Parts Plus store - Regina, Saskatoon location, Monday-Friday. What We Offer This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $47,200 and $61,950 CAD annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for a bonus in accordance with the terms of the Company’s applicable plan. Our competitive benefits package includes: Comprehensive health, vision, and dental insurance Company-matched retirement savings plan Employee stock discount program Maternity, Parental and other leaves Vacation, volunteer time off, well-being days Wellness programs Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! Artificial Intelligence Disclosure: Lennox uses artificial intelligence tools to assist in screening, assessing, or selecting applicants for this position. These tools may support the review, organization, evaluation, or prioritization of application materials and other information submitted during the recruiting process. Lennox remains responsible for its recruitment process and hiring decisions, and artificial intelligence is used as one part of the overall candidate review process. Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law. Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What you’ll do

The Inside Sales Representative is responsible for selling HVAC products and services to customers via inbound and outbound telephone contacts. They will also generate leads for outside sales staff and collaborate with field sales teams to support company promotions.

Requirements

The role requires a high school diploma, with a bachelor's degree preferred, and at least two years of related experience. Candidates must possess strong relationship-building, negotiation, and communication skills, along with proficiency in Microsoft Office and CRM software.

Benefits

• Comprehensive health insurance
• Vision insurance
• Dental insurance
• Company-matched retirement savings plan
• Employee stock discount program
• Maternity leave
• Parental leave
• Vacation
• Volunteer time off
• Well-being days
• Wellness programs

Listed skills

• Sales · Preferred
• Relationship Building · Preferred
• Negotiation · Preferred
• Customer service · Preferred
• Time management · Preferred
• written communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Relationship building
• Negotiation
• Customer service
• Product demonstration
• Time management
• Marketing strategy
• Customer needs assessment
• Written communication
• Verbal communication
• Microsoft Office
• Customer Relationship Management software
• Lead generation
• Persuasion
• Active listening

Job areas

• Sales
• Customer Service & Support
• Retail
• Manufacturing

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