Inside Sales Rep (HVAC)

Job summary

The Inside Sales Representative is responsible for selling HVAC products and services to customers via inbound and outbound telephone contacts. They will also generate leads for outside sales staff and collaborate with field sales teams to support company promotions.

Job details

What Drives Success WHAT YOU'LL BE DOING: This sales representative sells products, services and supplies to selected customers in a designated market area or accounts via inbound or outbound telephone contacts. The person in this position may have account responsibility with quotas. Limited field activity may occur, but only on an infrequent basis. Duties include, but are not limited to: Quote jobs Close the sales on assigned products, or may generate leads for outside sales staff. Pro-actively sell to installed-base in support of company promotion and upgrade campaigns. Collaborate with and support field sales. What We Are Looking For Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred. Requires at least 2 years related experience.Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software. FYI, this role will be onsite at our Lennox Parts Plus store - Regina, Saskatoon location, Monday-Friday. Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What you’ll do

The Inside Sales Representative is responsible for selling HVAC products and services to customers via inbound and outbound telephone contacts. They will also generate leads for outside sales staff and collaborate with field sales teams to support company promotions.

Requirements

The role requires a high school diploma, with a bachelor's degree preferred, and at least two years of related experience. Candidates must possess strong relationship-building, negotiation, and communication skills, along with proficiency in Microsoft Office and CRM software.

Benefits

• Comprehensive health insurance
• Vision insurance
• Dental insurance
• Company-matched retirement savings plan
• Employee stock discount program
• Maternity leave
• Parental leave
• Vacation
• Volunteer time off
• Well-being days
• Wellness programs

Listed skills

• Sales · Preferred
• Relationship Building · Preferred
• Negotiation · Preferred
• Customer service · Preferred
• Time management · Preferred
• written communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Relationship building
• Negotiation
• Customer service
• Product demonstration
• Time management
• Marketing strategy
• Customer needs assessment
• Written communication
• Verbal communication
• Microsoft Office
• Customer Relationship Management software
• Lead generation
• Persuasion
• Active listening

Job areas

• Sales
• Customer Service & Support
• Retail
• Manufacturing

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