#2026-OSM37-Outreach Support Mentor

Job summary

Provide direct support and mentoring to participants in the Outreach or Spectrum Connections program, and help ensure program requirements and individual plans are followed. Coordinate with program staff and participants’ associated contacts, contribute to activity planning and monitoring, and complete limited program administration.

Job details

JOB POSTING #2026-OSM37 – OUTREACH SUPPORT MENTOR - Full time, Permanent Posted: September 25, 2026 Status: Full Time, Permanent Closing date: October 2, 2026 Wage: $20.29-$23.38 per hour (Based on qualifications) Hours Worked: Tuesday - Saturday: 11: 30am - 7:00pm (Hours subject to change due to programming needs) Location: Winnipeg, MB "Knowledge of the Indigenous culture, ways, and traditions would be an asset” OVERALL RESPONSIBILITY The Outreach Support Mentor is responsible for providing direct support to the participants of the Outreach or Spectrum Connections program ensuring all program requirements are consistently being met. The Outreach Support Mentor will work alongside the Drop in Coordinator. This includes participating in the ongoing planning, monitoring, and communication of activities of the program participants that are in relation to each participant’s program planning documents. The Outreach Support Mentor is expected to follow the Personnel Policies, including Workplace Health and Safety Policies, the Operational Practices and the goals of Life’s Journey Inc. in completing their duties. The Outreach Support Mentor is also responsible for limited program administration. This position works collaboratively with other members of the Outreach Team or Spectrum Connections Team including other Outreach Support Mentors, Case Workers, Clinical Case Managers, Assistant Coordinator, Outreach Coordinator and Program Manager. In addition to the Outreach Team or Spectrum Connections Team, the Outreach Support Mentor is also responsible to ensure positive interactions with collaterals associated with the participants being supported. This role requires an individual that is able to support the program and team with: High work standards: work ethic, task completion, consistency, follow up, accuracy/attention to detail, time management. Personal management skills: accountability, self-management, stress tolerance, adaptability/flexibility, creativity, initiative, working in teams or independently, problem solving. Personal development skills: ability, openness, willingness to learn, receives feedback and seeks collaborative opportunities. Professional skills: interpersonal and communication skills, influencing, collaboration and the ability to establish effective relationships/trust with others, within professional boundaries. Mentoring skills: coaching, patience, influencing and modeling professional behavior. REPORTING RELATIONSHIP: PROGRAM MANAGER Qualifications & Experience Previous Outreach experience Required Optimally, two years’ experience in a related role and supporting individuals with disabilities. Experience in an outreach setting. Satisfactory Child and Adult Abuse Registry check, satisfactory Criminal Record Check (vulnerable sector search) and a satisfactory Drivers’ abstract and License. Certification of First Aid Level 1 – Emergency. Reliable vehicle Possess a 5F Driver’s License The ability to attend work regularly as scheduled or requested. Demonstrated language, writing, comprehension skills. Demonstrate cultural knowledge competence and participate in agency training for development. A safe and reliable vehicle and proof of appropriate insurance on vehicle. CORE COMPETENCIES FOR ALL EMPLOYEES Respect, Collaboration, Integrity, Effective Communication, Patience and Perseverance, Reasoning and Decision Making Life’s Journey strives towards a workforce that has fair representation of the community that we serve.

What you’ll do

Provide direct support and mentoring to participants in the Outreach or Spectrum Connections program, and help ensure program requirements and individual plans are followed. Coordinate with program staff and participants’ associated contacts, contribute to activity planning and monitoring, and complete limited program administration.

Requirements

Previous outreach experience is required, with two years in a related role supporting people with disabilities identified as optimal. Requirements include a 5F driver’s license, reliable insured vehicle, First Aid Level 1 certification, satisfactory background and driver checks, regular attendance, strong communication and comprehension skills, and cultural competence.

Listed skills

• Time management · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Collaboration · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Coaching · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Outreach Support
• Mentoring
• Participant Support
• Program Planning
• Activity Monitoring
• Communication
• Time Management
• Attention To Detail
• Accountability
• Adaptability
• Problem Solving
• Teamwork
• Interpersonal Skills
• Collaboration
• Coaching
• Cultural Competence

Job areas

• Social Services
• Healthcare
• Customer Service & Support

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