CARM Bond Specialist

Job summary

The Bond Specialist is responsible for initiating, maintaining, and renewing continuous bonds while ensuring compliance with customs regulations and surety requirements. They act as a primary liaison between internal departments, clients, and government agencies to manage bond documentation and resolve client issues.

Job details

Bond Specialist Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. JOB SUMMARY The Bond Specialist is responsible for performing trade and regulatory execution of writing and maintaining continuous bonds in the US and Canada. Ensuring that client information is compliant with customs regulations and surety company requirements. Ensuring all information is accurately recorded in the LII Operating system(s) which is transferred to Customs and Border Protections. The Bond Specialist works in conjunction with the customers which include, CEO’s CFO’s customers banking institutions, etc. Primary liaison for Surety Company, US Post Entry team, Client Financial Services, Customs and Border Protection, Client Experience, Sales, Revenue Management, US Regulatory Affairs, Operations Teams, and external parties as necessary to meet and exceed client deliverables. The incumbent may specialize in one or more functional areas such as…knowledge of single entry, continuous bonds, or Canada Bonds internal operating systems, (Evolve and/or Smart border), and proficient in working in the Microsoft platform. KEY DUTIES & RESPONSIBILITIES Initiation of continuous bond for the customer in accordance with Customs regulations (US & CA): Obtaining bond coverage for all types of continuous bond related activities i.e., CARM, Importer, Drawback, Custodial, International Carrier, International Traffic, FTZ, Bond Reconciliation Rider, Airport Security, etc. Secure required signatures and ensure the availability of required bond documents Review bond application Validate pricing and other required documents Research and communication of any missing or incomplete information with CSM, Sales, and importers directly Administer the continuous bond renewal invoicing process Invoicing all new continuous bonds Maintain existing customer bond account data including ensuring all customer accounts are aligned with CBP’s system, name and address changes, adding co-principles, additional locations, users, Customs bond insufficiencies notices, and negotiated rates Investigate client problems brought forward by either the internal staff or the client. Support team members with training and assist with process-related issues. Create and process required documentation as needed. Perform other related duties as assigned by management. Adhere to established policies and procedures. Perform other related duties as assigned by management. Adhere to established company policies and procedures. KNOWLEDGE & SKILLS Knowledge of Canada bonds, US continuous bonds and/or single-entry bonds Knowledge of surety and liability requirements Strong customer service orientation Strong interpersonal and communication skills (oral and written) Excellent listening and customer service skills for problem resolution Ability to accurately record data Ability to work independently under a tight schedule Ability to prioritize workflow Ability to reflect a professional company image Attention to detail / accuracy Tech savvy with basic computer skills Knowledge of Customs regulations preferred Analytical skills Research skills WORK EXPERIENCE – MINIMUM REQUIRED 1 year of experienceEDUCATION Required: High School/GED or equivalentCERTIFICATIONS DESCRIPTION COMPETENCIES AccountabilityAgilityBusiness Acumen and Straight TalkCustomer First FocusInclusion and CollaborationLeading and Developing At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors. Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 39,370- 59,200 CAD. Actual compensation will be determined based on these factors and may vary accordingly. Diversity, Equity, and Inclusion at Livingston We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement. If this role excites you, we encourage you to apply. Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position. Job Type: Full Time Location: HomeOffice Ontario

What you’ll do

The Bond Specialist is responsible for initiating, maintaining, and renewing continuous bonds while ensuring compliance with customs regulations and surety requirements. They act as a primary liaison between internal departments, clients, and government agencies to manage bond documentation and resolve client issues.

Requirements

Candidates must have at least one year of relevant experience and a high school diploma or equivalent. Proficiency in Microsoft platforms and knowledge of customs bond processes are required for this role.

Benefits

• Competitive compensation
• Comprehensive benefits
• Professional development

Listed skills

• Time management · Preferred
• Customer service · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Data entry · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customs regulations
• Bond management
• Customer service
• Data entry
• Communication skills
• Problem resolution
• Microsoft platform
• Analytical skills
• Research skills
• Attention to detail
• Time management
• Interpersonal skills
• Regulatory Affairs
• Customs Regulations
• Continuous Development
• Workflow Management
• Airport Security
• Client Support
• Data Recording
• Analytical Skills
• Research
• Reconciliation
• Certified Benefits Professional
• Customer Service
• Communication
• Computer Literacy
• Consulting
• Customs Broking
• Operating Systems
• Equities
• Sales
• Financial Services
• International Trade
• Freight Forwarding
• Foreign Trade Zones
• Leadership
• Invoicing
• Problem Solving
• Market Data
• Windows SDK
• Operations
• Revenue Management
• Smart Border Declaration
• Writing
• Prioritization
• Technical Acumen
• Detail Oriented

Job areas

• Logistics
• Finance & Accounting
• Customer Service & Support
• Consulting
• Administrative
• Bond Specialist
• Customs Broker
• Clearing and Forwarding Aents
• Customs Brokers
• Compliance Officers

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