Lesson Coordinator/Sales and Rentals Associate

Title Lesson Coordinator/Sales and Rentals Associate Department All Departments Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 10 Tollgate Road E Cornwall, ON Job Description You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures. Interview, select and provide orientation for suitable teachers Coordinate teacher schedules and room schedules Promote and market the Music Lesson Centre Register students and enforce attendance and payment policies Maintain accurate student and teacher attendance records Confirm and administer teacher pays Train and supervise lesson staff Manage overdue or delinquent customer lesson accounts Resolve student and parent problems and complaints Develop and coordinate group programs and classes Schedule and plan bi-annual student recitals Evaluate teachers for job effectiveness and rate increases Liaise with store staff to promote and market Long & McQuade products and services Maintain studios and studio equipment Regularly review Lesson Centre revenue and growth projections Job Requirements Minimum three years of instrumental music studies in school or through private lessons Strong knowledge of music education Must be able to work weekdays, weeknights and weekends Excellent verbal and written communication skills Excellent interpersonal skills Proven sales and customer service skills Basic office administration and customer account management skills Ability to manage people Job Description Help our customers through the selling and renting of musical instruments and gear Define the individual needs of every customer and match those needs with the right combination of our products and services Demonstrate recommended products to customers and explain their features and benefits Answer telephone calls in a timely and professional manner Follow up on product orders with customers and suppliers Use our common sense approach with customers to troubleshoot and solve problems Maintain in-depth and current knowledge of our products, policies and procedures Attend weekly staff meetings and periodic training sessions Merchandise store to create an inviting environment for customers to shop Participate in store maintenance, warehouse duties, and other related tasks Job Requirements Must be a musician who plays at least one instrument Must be able to work weekdays, weeknights and weekends Excellent verbal communication skills Positive attitude and steady composure Proven strong work ethic and commitment High levels of energy and enthusiasm Ability to excel in a fast-paced environment Ability to recommend solutions in a confident and assertive manner Good organizational skills and attention to detail Previous experience in retail or sales is an asset

Manage the Music Lesson Centre by coordinating teacher schedules, administering student accounts, and overseeing staff performance. Additionally, drive revenue through the sale and rental of musical instruments and gear to customers.

Candidates must be musicians with at least three years of instrumental study and strong knowledge of music education. Proven experience in sales, customer service, and the ability to work a flexible schedule including evenings and weekends is required.

• Customer servicePreferred
• SalesPreferred

Identified from the job description. Confirm important requirements above.

• Music Education
• Sales
• Customer Service
• Staff Supervision
• Scheduling
• Account Management
• Interpersonal Communication
• Retail Management
• Instrument Demonstration
• Office Administration
• Conflict Resolution
• Marketing

• Education
• Retail
• Sales
• Management & Leadership
• Customer Service & Support

Minimum experience

2+ years

Apply by

Sep 25, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level