Lessons Coordinator

Job summary

Manage the Music Lesson Centre, including teacher recruitment and supervision, scheduling, student registration, attendance and payment administration, and customer account issues. Promote the centre and store offerings, coordinate group programs and recitals, maintain studios and records, and review revenue and growth projections.

Job details

Title Lessons Coordinator Department Music Lessons Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 960 England Ave Courtenay, BC Job Description You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures. Interview, select and provide orientation for suitable teachers Coordinate teacher schedules and room schedules Promote and market the Music Lesson Centre Register students and enforce attendance and payment policies Maintain accurate student and teacher attendance records Confirm and administer teacher pays Train and supervise lesson staff Manage overdue or delinquent customer lesson accounts Resolve student and parent problems and complaints Develop and coordinate group programs and classes Schedule and plan bi-annual student recitals Evaluate teachers for job effectiveness and rate increases Liaise with store staff to promote and market Long & McQuade products and services Maintain studios and studio equipment Regularly review Lesson Centre revenue and growth projections Job Requirements Minimum three years of instrumental music studies in school or through private lessons Strong knowledge of music education Must be able to work weekdays, weeknights and weekends Excellent verbal and written communication skills Excellent interpersonal skills Proven sales and customer service skills Basic office administration and customer account management skills Ability to manage people

What you’ll do

Manage the Music Lesson Centre, including teacher recruitment and supervision, scheduling, student registration, attendance and payment administration, and customer account issues. Promote the centre and store offerings, coordinate group programs and recitals, maintain studios and records, and review revenue and growth projections.

Requirements

Requires at least three years of instrumental music studies and strong knowledge of music education, along with availability on weekdays, weeknights, and weekends. Candidates should have strong communication and interpersonal skills, proven sales and customer service abilities, basic office administration and account management skills, and the ability to manage people.

Listed skills

• Customer service · Preferred
• Attendance Management · Preferred
• Communication · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Music Education
• Teacher Recruitment
• Scheduling
• Marketing
• Student Registration
• Attendance Management
• Payment Administration
• Staff Training
• People Management
• Customer Account Management
• Customer Service
• Complaint Resolution
• Program Coordination
• Event Planning
• Revenue Forecasting
• Communication

Job areas

• Education
• Management & Leadership
• Customer Service & Support
• Marketing
• Retail

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