Luxury Retail Sales Advisor FT

Job summary

Generate sales by delivering high-quality customer service, maintaining product knowledge, and developing long-term client relationships. Process transactions and merchandise, support store displays and inventory, and maintain an orderly sales floor while following store policies.

Job details

Pay: $21.00 - $25.00 per hour Job description: Full-Time Luxury Retail Sales Associate - Holt Renfrew La Maison Longchamp: Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development. Position: Luxury Retail Sales Associate Great opportunity to join our Luxury Brand! We are looking for a talented Full-time Luxury Retail Sales Associate to join our team. This is an hourly base + bonus position. Our Retail Sales Associates don't just greet and service our customers, they are relied upon to create an experience and generate and drive sales through a book of business that they manage and develop. Responsibilities: Generate and maximize sales through effective client persuasion. Maintain extensive knowledge of products and merchandise care. Stay updated on new items, customer service guidelines, and store policies. Develop and manage client books to foster long-term relationships. Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention. Gift wrap and bag items for customers. Assist with mailings, answer phones, and process phone orders. Contribute to floor moves, merchandising, and display efforts. Support processing and replenishing of merchandise. Tag merchandise as needed, not limited to sales periods. Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping. Key Tasks: On a day-to-day basis, your various tasks involve: Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers. Works on special projects as necessary. Any other duties as assigned by management. Qualifications: High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education. Three plus years of high-end retail, boutique, or sales experience. Proficient in inventory management, customer sales, and merchandising. Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports Proficient in UPS System for shipment preparation and processing. Familiar with Microsoft Excel, Outlook, and Word for basic office tasks. Benefits Dental Vision Medical Work Location: In person

What you’ll do

Generate sales by delivering high-quality customer service, maintaining product knowledge, and developing long-term client relationships. Process transactions and merchandise, support store displays and inventory, and maintain an orderly sales floor while following store policies.

Requirements

Requires a high school diploma or GED, plus a degree in fashion or a related field, equivalent work experience, or education. Candidates should have at least three years of high-end retail, boutique, or sales experience and proficiency in inventory, merchandising, POS transactions, shipment processing, and basic Microsoft Office tasks.

Benefits

• Dental Insurance • Vision Insurance • Medical Insurance

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Cash handling · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred
• Client Relationship Management · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Luxury Retail Sales
• Customer Service
• Client Relationship Management
• Sales Generation
• Product Knowledge
• Merchandising
• Inventory Management
• Point-of-Sale Transactions
• Customer Relationship Management Systems
• Cash Handling
• Loss Prevention
• Gift Wrapping
• Shipment Processing
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word

Job areas

• Retail
• Sales
• Customer Service & Support