Front Desk Associate - Roundhouse, Campus Services

AB
On-site
Posted Oct 3, 2026
1 position

$17–$25 / hour

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Employment type: Internship / apprenticeship
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 35 hours per week
Seniority: Entry level

Job summary

Provide customer service and clerical support at the Roundhouse and Hospitality Services front desk, including opening and closing duties. Make bookings, assist with event setup, resolve customer inquiries and complaints, process invoices, and complete daily operational tasks.

Job details

Competition Number: 26.09.236 Category: Casual (less than 35 hours per week) Salary: MSU Band A (Steps 1-8): $16.845 - $24.515 per hour. Closing Date: October 7, 2026 MacEwan University is seeking Front Desk Associates for up to 2 casual opportunities with our Campus Services department. You will be responsible for providing customer service and clerical functions in Roundhouse and Hospitality Services. You will also be performing opening and closing front desk duties under the direction of management. Key responsibilities include: Providing accurate and timely customer service by helping customers; Making bookings and assisting with set-up for meetings/events; Providing prompt and effective resolution of customer service complaints and inquiries; Processing invoice transactions; and Completing daily tasks to comply with daily operations. Skills You will have: The ability to use word processing, spreadsheet, and database applications at a basic level; The ability to use social media platforms to create materials for Hospitality events; Excellent organizational skills; and The ability to follow oral and written instructions. Qualifications A minimum of a high school diploma. A minimum of 1 year of related retail experience. A minimum of 2 weeks of general courses or training in databases and spreadsheet applications. Experience with marketing and Canva would be considered an asset. An equivalent combination of education and experience may be considered. Position Requirements This position is on campus only. Benefits When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes: Competitive base pay Continuous learning culture Opportunities for career growth How To Apply To apply, please head to our MacEwan University Opportunities Page, select the job opportunity and click Apply Now. If you require assistance, please contact us at careers@macewan.ca. If you are experiencing technical difficulties when submitting your application, please try submitting through a different browser (i.e., Safari, Firefox, Chrome, etc.). If the issue persists, please send a screenshot of the error message to careers@macewan.ca so we can assist and ensure your application is received. This position is included under the MacEwan Staff Union Collective Agreement. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

What you’ll do

Requirements

A high school diploma, at least one year of related retail experience, and at least two weeks of general database and spreadsheet training are required. Applicants should have basic word-processing, spreadsheet, and database skills, be able to use social media to create event materials, and demonstrate strong organization and the ability to follow instructions; marketing and Canva experience are assets.