Winter Co-op 2027 - Marketing Strategy & Operations (Office of the CMO)

Job summary

Support strategic business planning, operational processes, and cross-functional initiatives across the marketing organization. Analyze performance data, develop executive reports, and coordinate project activities to drive business outcomes.

Job details

* Please note this position is also offered for the Summer 2027 term. * At Manulife John Hancock, we believe in investing in the future, starting with you. Our Marketing Strategy & Operations Co-op is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark. Are you an enthusiastic undergraduate student looking to gain hands-on experience in business strategy, marketing operations, analytics, and project management? In this role, you'll have the opportunity to support strategic initiatives, analyze performance metrics, develop executive communications, and collaborate with teams across Marketing, Digital, Customer Experience, and Analytics. You'll gain valuable exposure to how a large organization sets priorities, measures success, and drives meaningful business outcomes. Position Responsibilities: Support business planning activities, strategic initiatives, and operational processes across Canada's Marketing organization. Analyze data, track key performance indicators (KPIs), and help develop reports, dashboards, and performance scorecards for leadership. Assist with project coordination and stakeholder engagement for cross-functional initiatives and strategic priorities. Prepare presentations, briefing materials, executive communications, newsletters, and organizational updates for leadership meetings and town halls. Gather, organize, and summarize information from teams across Marketing, Digital, Customer Experience, Analytics, and other partner groups. Support special projects focused on improving processes, operational effectiveness, reporting capabilities, and overall team performance. Build tools, templates, and resources that help teams work more efficiently and consistently. Participate in meetings, working sessions, and presentations while contributing ideas and recommendations that support business objectives. Required Qualifications: Currently pursuing an undergraduate degree in Business, Commerce, Marketing, Communications, Economics, Analytics, or a related field. Strong written and verbal communication skills with the ability to present information clearly and effectively. Strong analytical, problem-solving, and critical-thinking skills. Demonstrated ability to manage multiple priorities and work in a fast-paced environment. Strong organizational skills with exceptional attention to detail. Demonstrated ability to work independently with minimal supervision and collaboratively as part of a team. Proficiency in Microsoft Office applications, particularly PowerPoint and Excel. A proactive mindset, strong initiative, and willingness to learn new tools and concepts. Experience with reporting, data analysis, dashboard development, Power BI, or project coordination is considered an asset. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. You'll gain exposure to senior leadership, strategic planning, executive communications, and cross-functional business initiatives. As part of our co-op program, you will gain early access to Manulife John Hancock's premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive. Application Instructions: Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file. Salary range is expected to be between $40,950.00 CAD - $56,550.00 CAD The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work term. #LI-Hybrid The role being advertised is an existing vacancy. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Working Arrangement Hybrid

What you’ll do

Support strategic business planning, operational processes, and cross-functional initiatives across the marketing organization. Analyze performance data, develop executive reports, and coordinate project activities to drive business outcomes.

Requirements

Currently pursuing an undergraduate degree in Business, Marketing, Analytics, or a related field. Must possess strong analytical, communication, and organizational skills with proficiency in Microsoft Office.

Benefits

• Flexible work environment • Inclusive work environment • Early talent program access

Listed skills

• Power BI · Preferred
• Problem solving · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Microsoft Office · Preferred
• Critical Thinking · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business strategy
• Marketing operations
• Data analysis
• Project management
• Performance metrics
• Executive communications
• KPI tracking
• Dashboard development
• Stakeholder engagement
• Microsoft Office
• PowerPoint
• Excel
• Power BI
• Critical thinking
• Problem-solving
• Organizational skills
• Business Metrics
• Workplace Inclusivity
• Digital Customer Experience (DCX)
• Organizational Skills
• Business Objectives
• Newsletters
• Willingness To Learn
• Strategic Prioritization
• Information Gathering
• Microsoft Excel
• Artificial Intelligence
• Data Analysis
• Dashboard
• Strategic Planning
• Business Planning
• Communication
• Critical Thinking
• Economics
• Geography
• International Finance
• Leadership
• Marketing
• Marketing Strategies
• Problem Solving
• Key Performance Indicators (KPIs)
• Marketing Communications
• Marketing Operations
• Project Management
• Operations
• Performance Metric
• Microsoft PowerPoint
• Presentations
• Project Coordination
• Stakeholder Engagement

Job areas

• Marketing
• Data & Analytics
• Finance & Accounting
• Management & Leadership
• Administrative
• Chief Marketing Officer
• Marketing Operations Specialist
• Advertising and Marketing Professionals
• Market Research Analysts and Marketing Specialists