Office Administration

Job summary

The role involves managing incoming customer inquiries, processing payments, and assisting with inventory reconciliation. Additionally, the incumbent will handle office administrative tasks such as filing, courier management, and providing backup for dispatch administration.

Job details

COME GROW WITH US! McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities. At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow. We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011. ABOUT THE OPPORTUNITY: McDougall Energy is looking for a Seasonal Contract Office Administration position to join our Tillsonburg operation. Reporting to the Operations Manager this position is responsible for: * Assisting with answering incoming calls and attending to customer inquiries for fuel delivery, service, account information or other related items. * Taking customer POS payments * Assisting with inventory reconciliation * Organizing incoming and outgoing courier packages * Sorting and filing daily paperwork * Performing other duties as required, including but not limited to acting as back-up for dispatch administration ABOUT YOU: The ideal candidate will have: * Excellent customer service skills. * Strong interpersonal and communication skills (verbal and written). * Proficient computer skills and familiarity with Microsoft Office Suite. * Strong organization, time management, and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment. WHAT WE OFFER: We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally. We offer a comprehensive total rewards package including: * Pay: $23.00 * Employee & Customer Referral Programs Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online today at www.mcdougallenergy.com/careers [http://www.mcdougallenergy.com/careers]. McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected interviews will be contacted, and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.

What you’ll do

The role involves managing incoming customer inquiries, processing payments, and assisting with inventory reconciliation. Additionally, the incumbent will handle office administrative tasks such as filing, courier management, and providing backup for dispatch administration.

Requirements

The ideal candidate should possess strong interpersonal and communication skills along with proficiency in the Microsoft Office Suite. Excellent organizational and problem-solving abilities are required to manage multiple tasks in a fast-paced environment.

Benefits

• Career growth • Professional development • On-the-job training • Employee referral program • Customer referral program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Multi-Tasking · Preferred
• Inventory Reconciliation · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Interpersonal skills
• Communication skills
• Microsoft Office Suite
• Organization
• Time management
• Problem-solving
• Multi-tasking
• Inventory reconciliation
• Data entry
• Dispatch administration
• Inventory Reconciliation
• Workplace Inclusivity
• Office Administration
• Artificial Intelligence
• Customer Service
• Communication
• Computer Literacy
• Confidentiality
• Problem Solving
• Microsoft Office
• Multitasking
• Operations Management
• Sorting
• Time Management
• Filing
• Customer Inquiries

Job areas

• Administrative
• Customer Service & Support
• Energy
• Logistics
• Unclassified
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive