Social Services Family Support Worker

Job summary

The Family Support Worker provides in-home support, coaching, and life skills training to families with children aged 0-18. They are also responsible for facilitating group sessions, linking families to community resources, and providing transportation for clients.

Job details

McMan Youth, Family and Community Services Association McMan is a not-for-profit agency that has been operating since 1975. McMan provides a range of comprehensive programs across Alberta. Earning a sound reputation from success stories and positive relationships, McMan has become well known for being a responsive, highly competent, and innovative partner in service delivery. A diverse range of programs and services are accessible through local offices across Alberta to anyone who needs help. We believe that help from someone who cares should never be out of reach. Our Family Resource Network in Red Deer is seeking a: Full Time Permanent Family Support Worker The FRN (Family Resource Network) is funded through the Childcare and Early Intervention Delivery Division of The Ministry of Children and Family Services and has been created to provide Alberta families, children and youth aged 0-18 with evidence based and informed services. The services offered by the FRN will include child development, well-being support, caregiver capacity building support and social connections and supports. The FRN will recognize and respond to the unique and diverse experiences the users have. The FRN will provide a continuum of prevention and early intervention services including universal, targeted, and intensive programming dependent on the need of the users. Minimum Qualifications and Requirements: * Diploma at minimum, preferred degree directly related to Human Services * Required 1 year of frontline human services experience, preferred 3 years of human services work related to working with families * Proof of Membership in Professional Association (when applicable) * Committed to provide common sense, understandable and useful parenting skills. * Basic First Aid Level C with adult, child, and infant CPR &AED * Suicide Intervention Training & De-Escalation Training * Intervention Record & Criminal Record Checks with the vulnerable sector * Class 5 drivers license, clean drivers abstract and reliable vehicle for client transportation required. * Knowledge of the Child, Youth, Family Enhancement Act considered an asset. Responsibilities include but are not limited to: * In home support to families with children aged 0-18 * Family Assessment and Intervention * Coaching and mentoring parents * Life skills training with parents and children (6 – 18 yrs.) * Linking families with community services * Family support and advocacy * Driving clients to and from designated locations. * Facilitating Case Conferences and Family Support Network Meetings * Group facilitation of children, youth, and parents Wage Range: $25.84 - $28.90 per hour. Plus, Travel Reimbursement at $0.57/KM. Benefits: McMan promotes the wellbeing of our employees, promoting flexibility, health, and wellness, as well as an excellent benefit package that includes extended health care, dental, and vision. Hours of work: 40 hours per week. Candidates must be available to work select afternoons, evenings and weekends to provide programming that serves a wide range of populations. Competition will remain open until Tuesday, September 8, 2026 at 4:00 p.m. We thank all that apply. Only short-listed applicants will be contacted for an interview. McMan is Committed to the Principles of Employment Equity

What you’ll do

The Family Support Worker provides in-home support, coaching, and life skills training to families with children aged 0-18. They are also responsible for facilitating group sessions, linking families to community resources, and providing transportation for clients.

Requirements

Candidates must hold at least a diploma in a human services-related field and possess a minimum of one year of frontline experience. Additional requirements include a valid Class 5 driver's license, First Aid/CPR certification, and successful completion of criminal and intervention record checks.

Benefits

• Extended health care
• Dental
• Vision
• Travel reimbursement
• Flexibility

Listed skills

• First Aid · Preferred
• crisis intervention · Preferred
• CPR · Preferred
• Group Facilitation · Preferred
• case management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Family support
• Case management
• Parenting skills coaching
• Crisis intervention
• De-escalation
• Group facilitation
• Family assessment
• Advocacy
• Life skills training
• Child development
• Community resource linking
• First aid
• CPR
• AED
• Employment Equity
• Travel Reimbursements
• Early Intervention
• De-escalation Techniques
• Valid Driver's License
• Basic First Aid
• Cardiopulmonary Resuscitation (CPR)
• Child Development
• Family Support
• Human Services
• Innovation
• Life Skills Development
• Mentorship
• Caregiving
• Coaching
• Suicide Intervention

Job areas

• Social Services
• Healthcare
• Government & Public Sector
• Family Support Worker
• Server Administrator
• Systems Aministrators
• Network and Computer Systems Administrators

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