Registration Agent

Job summary

The Registration Agent acts as the primary point of contact for citizenship applicants, guiding them through the application process and ensuring compliance with bylaws. They are responsible for database entry, conducting genealogy research, and performing administrative duties within the Registry Department.

Job details

POSITION TITLE: Registration Agent DEPARTMENT: Registry CLASSIFICATION: MGO-03 SALARY RANGE: Starting at $47,754.00 Per Annum POSITION TYPE: Full-Time, Term (1 year) LOCATION: Saskatoon, Saskatchewan ACCOUNTABLE TO: Regional Manager BRIEF OVERVIEW: The Métis Nation – Saskatchewan is seeking a strong team player committed to quality service to carry out objectives of the Registry and to provide a range of service as Registration Agent. This full-time position reports to the MN–S Registry’s Regional Manager and will mainly focus on administrative duties, customer service, and data entry. The Registration Agent will work onsite in a secure location within the Métis Nation – Saskatchewan Registry Department. KEY RESPONSIBILITIES: * Act as first point of contact for prospective Métis Nation citizenship applicants by guiding and supporting them through the application process. * Ensure that the prospective applicant has a clear understanding of the criteria required to apply, based on the bylaws and the MN–S Constitutional definition of Métis. * Ability to maintain confidentiality and work with appropriate judgement, discretion, and adherence to policy. * Ensure that all activities are conducted in accordance with established policies and standardized processes. * Complete the application intake process, including database entry, and general genealogy research. * Travel for mobile intake sessions within the province, possible overnight travel. * Any other duties and responsibilities as directed by the Registrar. * Uphold and abide by MN–S and MN–S Registry policies and procedures and guidelines as established and implemented. QUALIFICATIONS: * Post secondary education in office administration or related field. * A minimum 2 year’s experience in an office environment assisting clients. * Or a combination of relative experience and education will be considered an asset. KNOWLEDGE AND SKILLS: * Excellent oral and written communication skills. * Ability to act with tact and discretion and maintain confidentiality of clientele. * Ability to work methodically, accurately, and neatly under pressure with shifting deadlines. * Possess strong organizational and interpersonal skills. * The ability to work as part of a team or independently. * Experience using Microsoft Office Suite, Adobe, Zoom, and basic office equipment. * Trustworthy and reliable. ADDITIONAL REQUIREMENTS: * A valid Saskatchewan driver’s license and/or access to reliable transportation. * The successful candidate must be able to provide a satisfactory Criminal Record Check. * Please submit your application by 11:59 p.m. on October 9, 2026.

What you’ll do

The Registration Agent acts as the primary point of contact for citizenship applicants, guiding them through the application process and ensuring compliance with bylaws. They are responsible for database entry, conducting genealogy research, and performing administrative duties within the Registry Department.

Requirements

Candidates must have post-secondary education in office administration or a related field and at least two years of office experience. Additionally, applicants must possess a valid Saskatchewan driver's license and be able to provide a satisfactory Criminal Record Check.

Listed skills

• Time management · Preferred
• Adobe · Preferred
• Customer service · Preferred
• written communication · Preferred
• Zoom · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Data entry · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Data entry
• Administrative support
• Genealogy research
• Oral communication
• Written communication
• Organizational skills
• Interpersonal skills
• Microsoft Office Suite
• Adobe
• Zoom
• Confidentiality
• Attention to detail
• Time management
• Office Equipment
• Tactfulness
• Office Administration
• Genealogical Research
• Zoom (Video Conferencing Tool)
• Administrative Functions
• Valid Driver's License
• Customer Service
• Communication
• Data Entry
• Interpersonal Communications
• Microsoft Office
• Trustworthiness

Job areas

• Administrative
• Customer Service & Support
• Government & Public Sector
• Social Services
• Registration Associate
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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