Service Director, Assessment & Remediation, Ontario

Job summary

Provide strategic and operational leadership for the ARRM Service Line in Ontario, focusing on financial performance and high-quality service delivery. Lead growth initiatives, develop talent, and ensure compliance with safety and company standards.

Job details

About Us At Onterris, we build careers grounded in purpose, responsibility and real-world impact. “For Planet and Progress” is our north star that guides everything we do. We believe environmental responsibility and human progress are interconnected, interwoven and international. Our scientists, engineers, field teams, consultants and professionals collaborate across disciplines and geographies, guiding industries and governments, ensuring that communities and environments thrive. When you join us, you’re not just forging a career, you’re joining a movement. A movement for better thinking, smarter solutions and lasting impact. Together, we will advance our way of life and protect the integrity of our environment every step of the way. Service Director, Assessment & Remediation, Ontario – A Day in the Life As a Service Director you will report to the Service Line VP and provide strategic and operational leadership for a Regional Business Unit (RBU) within our Assessment, Remediation, Reclamation and Monitoring (ARRM) Service Line in Ontario. This role is accountable for driving financial performance, operational excellence, and safe, high-quality service delivery. As a member of the Canadian leadership team, the Service Director leads growth, develops talent, and advances business priorities through cross-functional collaboration. The compensation range for this role is $140,000 to $190,000, commensurate with experience, skills, and geographic location. To thrive in this role, you’ll need to be comfortable taking ownership of the following responsibilities: Safety Champion and model a strong safety culture. Partner with H&S to ensure compliance with company safety standards and employee engagement. Operations & People Leadership Deliver RBU performance targets (revenue, profitability, utilization, margins, DSO, pipeline, and cost management). Contribute to business planning, budgeting, and resource forecasting. Lead and develop Service Leads to drive performance and align with strategic goals. Oversee workforce planning, hiring, performance management, and succession planning. Foster a high-performance, collaborative culture and address performance issues proactively. Ensure compliance with company policies, systems, and governance requirements. Collaborate with functional leaders (HR, Finance, H&S, Legal, Marketing, etc.) to align operations with business objectives. Revenue & Growth Drive revenue growth initiatives and support strategic business development efforts. Partner with Revenue & Growth teams on account strategies, client development, and key hiring decisions. Promote collaboration across service lines to strengthen market presence and client delivery. Contribute to achieving annual growth and revenue targets. Technical Excellence & Project Delivery Ensure effective assignment of Project Managers, Project Directors, Technical Advisors (TA), and Subject Matter Experts (SME). Promote quality, technical excellence, and adherence to project management standards. Oversee project performance through reviews and lifecycle controls to ensure quality and profitability. Align technical capabilities with client needs to enhance value delivery. Act as Project Director, TA, SME, or proposal lead where appropriate. Your Expertise and Skills Degree or Diploma in engineering, geosciences or environmental sciences related disciplines with a minimum of 10 years of direct experience in consulting practice. Professional registration in good standing with a Qualified Person designation an asset. Located in the Greater Toronto Area or immediate vicinity with an expectation to work in the office of Oakville or Guelph full-time or on a hybrid basis for a minimum of 3 days/week in the office. Ability to travel with a valid and clean class 5 driver’s license with no restrictions. Ability to multitask and prioritize various project related or internal deliverables and delegating as appropriate in accordance with the Delegation of Authority. Value responsiveness and executing quality work while developing tactics to grow the business that are aligned with the Canadian business objectives. This posting reflects a current vacancy that the company is actively seeking to fill. As a note, we are not accepting third party agency applicants at this time. Onterris is a leading global environmental solutions company partnering with organizations to solve complex challenges where environmental pressures, regulatory expectations and operational risks intersect. Guided by our mission to advance the way of life without compromising the integrity of our environment, we believe environmental responsibility and human progress are fundamentally connected. Our scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients’ resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress. For more information, visit www.onterris.com. We are an equal opportunity employer and encourage applications from people of all backgrounds. We acknowledge that these experiences and perspectives help to enrich our teams and contribute to our ongoing success. We are committed to providing access and reasonable accommodation in our employment for all applicants. For US residents, click here to learn more. At Onterris, we take on complex challenges with purpose and momentum, alongside teams that lead with integrity, deliver together, and invest in your growth. "Working with inspiring coworkers and clients across the globe over the past five years has been incredibly rewarding. Their passion motivates me to improve our client experience and work that I deliver." - Erin Peck, Emissions Services “There are not many places where a toxicologist can be boots-on-the-ground at an environmental emergency one day and deep in a human health risk assessment or litigation the next, but this company is one of them, and honestly, that breadth is what makes me love the work. We are a team of scientists with a broad range of talents and experiences who genuinely take the mission to heart, because protecting people and communities from chemical hazards is not abstract here; it is exactly why we show up every day. The culture reflects that shared commitment in the best way: collaborative, rigorous, and truly motivated by the impact we make together.” - Andre Richardson, Consulting “I knew my position here would be more than just a job. Every day is a new, exciting challenge to solve, and I get to go home knowing that the work I am doing is having a positive impact on the world.” - J Esteves, R&D

What you’ll do

Provide strategic and operational leadership for the ARRM Service Line in Ontario, focusing on financial performance and high-quality service delivery. Lead growth initiatives, develop talent, and ensure compliance with safety and company standards.

Requirements

Requires a degree or diploma in engineering, geosciences, or environmental sciences with at least 10 years of consulting experience. Must be located near the GTA with a valid driver's license and professional registration preferred.

Listed skills

• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategic Leadership
• Operational Excellence
• Financial Performance Management
• Workforce Planning
• Business Development
• Project Management
• Environmental Consulting
• Safety Culture Leadership
• Resource Forecasting
• Performance Management
• Client Relationship Management
• Budgeting

Job areas

• Environmental & Sustainability
• Management & Leadership
• Consulting
• Engineering
• Science & Research

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