Product Data Specialist / E-Commerce Operations / 100% Remote

Job summary

Manage operational tickets, retailer launches, platform implementations, and special projects, coordinating with internal teams and external partners to resolve issues. Audit storefronts and product catalogs, identify and correct data inconsistencies, and communicate findings or escalations to support accurate product information and a smooth online shopping experience.

Job details

Product Data Specialist / E-Commerce Operations / 100% Remote Our client is a leading technology company in the e-commerce space. They are looking to hire a Product Data Specialist to support retailer implementations and ongoing platform operations. This is a great opportunity to work at the intersection of e-commerce, technology, and retail operations. You’ll play an important role in helping retailers launch successfully, maintaining accurate product catalogs, and ensuring customers have a seamless online shopping experience. If you’re detail-oriented, enjoy problem-solving, and thrive in a fast-paced environment where you can collaborate with multiple teams and contribute to meaningful projects, this could be a great fit! Contract Duration: 6 months, with high potential for extensions! Pay Rate: $35-39/hr Required Skills & Experience Strong organizational skills and exceptional attention to detail. Excellent problem-solving and communication skills. Experience managing multiple projects, competing priorities, and deadlines. Proficiency with Google Workspace, including Sheets and Docs, and Microsoft Office, including Excel and Word. Experience with SQL and Jira. Ability to work effectively in an ambiguous, fast-paced environment. Sound judgment and discretion when handling sensitive data. Desired Skills & Experience Familiarity with Slack, Confluence, and Okta. Experience supporting e-commerce platforms, product catalogs, retailer implementations, or online storefront operations. What You Will Be Doing Tech Breakdown Ticketing and project tracking: Jira Data management and analysis: SQL, Google Sheets, Microsoft Excel Documentation and collaboration: Google Docs, Microsoft Word, Confluence, Slack Access management: Okta Daily Responsibilities Triage and manage tickets, prioritizing requests and coordinating resolutions. Support daily operational tasks, special projects, retailer launches, and platform implementations. Conduct storefront audits and quality assurance reviews to ensure accurate product information and presentation. Review audit reports, identify inconsistencies, troubleshoot issues, and resolve data errors. Verify and classify products to maintain catalog accuracy and improve the online shopping experience. Collaborate with internal Business, Product, and Engineering teams, technical managers, administrators, and external partners to resolve operational and technical issues. Communicate findings and escalate issues to the appropriate teams to keep projects moving efficiently.

What you’ll do

Manage operational tickets, retailer launches, platform implementations, and special projects, coordinating with internal teams and external partners to resolve issues. Audit storefronts and product catalogs, identify and correct data inconsistencies, and communicate findings or escalations to support accurate product information and a smooth online shopping experience.

Requirements

Candidates should have strong organizational skills, exceptional attention to detail, and effective problem-solving and communication abilities, along with experience managing multiple priorities and deadlines. Proficiency with Google Workspace, Microsoft Office, SQL, and Jira is required; familiarity with Slack, Confluence, Okta, and e-commerce or retailer operations is desired.

Listed skills

• Attention to detail · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Project management · Preferred
• Google Workspace · Preferred
• Microsoft Office · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• SQL · Preferred
• Jira · Preferred
• Quality assurance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Organizational Skills
• Attention To Detail
• Problem-Solving
• Communication
• Project Management
• Google Workspace
• Google Sheets
• Google Docs
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• SQL
• Jira
• E-Commerce Operations
• Product Catalog Management
• Quality Assurance

Job areas

• Retail
• Data & Analytics
• Technology
• Administrative
• Customer Service & Support

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