Quality Manager - Metallurgy

Job summary

The Quality Manager directs all quality functions to ensure products meet customer and company standards while reducing scrap and eliminating returns. This includes managing QMS frameworks, leading continuous improvement initiatives, and overseeing department staffing and technical competency.

Job details

Quality Manager Who Are We? We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved. Here's what's in it for you: Competitive compensation package: Competitive salary based on experience plus lucrative profit sharing Full Benefits Pension Plan Overview The Quality Manager is responsible for administering the company quality control program in accordance with customer and company requirements; including the responsibility to reduce scrap in the manufacturing process and to eliminate customer returns. The Quality Manager is responsible for developing, implementing, and managing quality control systems to ensure that products and processes meet or exceed established standards. Here's What You Will Do Responsible for directing and planning all Quality functions. Promote a Quality-first culture across all departments. Managing the requirements from the customer scorecard, proactively reporting results, and continuous improvement initiatives Manage the overall costs of the Quality Metrics, suppliers, vendors, and sub-contractor Quality Metrics Provide technical support to the plant personnel as it relates to quality. Responsible for overall department outputs, staffing, and developing the technical competency of the department and product lines. Ensure compliance with industry standards, safety regulations, and customer specifications. Prepare, maintain, and update quality documentation, including policies, procedures, and work instructions. Manage certifications, quality audits, and liaise with external auditors or regulatory bodies. Maintain a dashboard of metrics that will track and demonstrate key performance drivers and accurately demonstrate customer service levels. Develop/introduce a Quality Improvement roadmap and help to lead the change. Develop/lead team-based Quality Problem Solving training to help drive continuous improvement. Facilitate process improvement projects to reduce waste, costs, and lead times. Work with Scheduling and Operations to develop and implement short-term and long-term plans and strategies based on project needs. Development, generation, and analysis of key operational KPI's as it relates to Quality performance. Address and resolve customer complaints, ensuring root causes are identified and corrective actions implemented. Compliance with all company, ISO 9001, and government procedures and guidelines. Here's What We Are Looking For 5+ years of experience in a quality management role with some experience in a heavy industrial setting Post-secondary education in Quality Management, Mechanical Engineering, Manufacturing Engineering or other related field of study is required. Certifications such as Six Sigma (Green Belt/Black Belt), ISO Lead Auditor, or similar are preferred. Knowledge of metallurgy or alloys-based production environments is strongly preferred. Experience in casting or other metallurgy-based operations or related environments is required. Proven experience implementing and managing QMS frameworks. Considerable knowledge with ISO 9001 is required. Strong understanding of quality tools and methodologies (e.g., FMEA, Root Cause Analysis, SPC, CAPA). Proficiency in statistical analysis software and quality management tools. Excellent leadership and team management skills with a proven ability to coach and mentor junior employees. Strong analytical, problem-solving, and decision-making abilities. Advanced communication and interpersonal skills with a proven ability to interact with internal teams, customers, and suppliers effectively. Attention to detail and a commitment to excellence. Personable, energetic and curious. Ability to lead cross-functional teams to resolve quality issues. Proactive and results-driven mindset to achieve continuous improvement. Knowledge of regulatory standards and industry-specific quality requirements. Ability to work in hot environments is required. Recruitment Technology & AI Notice: MT Talent Solutions may use artificial intelligence and other recruitment technologies to assist with candidate sourcing, resume review, communications, and administrative recruitment tasks. Our experienced recruitment professionals personally review candidates and make recommendations to our clients. Final hiring decisions are made by the hiring organization and are never based solely on automated systems. We are committed to fair, ethical, and inclusive hiring practices. #MT1

What you’ll do

The Quality Manager directs all quality functions to ensure products meet customer and company standards while reducing scrap and eliminating returns. This includes managing QMS frameworks, leading continuous improvement initiatives, and overseeing department staffing and technical competency.

Requirements

Candidates need 5+ years of quality management experience in a heavy industrial or metallurgy-based environment and a post-secondary degree in Engineering or Quality Management. Proficiency in ISO 9001 and quality tools like Six Sigma or FMEA is strongly required.

Benefits

• Competitive Salary • Profit Sharing • Full Benefits • Pension Plan

Listed skills

• Continuous Improvement · Preferred
• Root Cause Analysis · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality Management
• Metallurgy
• ISO 9001
• Six Sigma
• Root Cause Analysis
• FMEA
• SPC
• CAPA
• QMS Frameworks
• Statistical Analysis
• Team Leadership
• Continuous Improvement
• Quality Auditing
• Casting Operations
• KPI Analysis
• Customer Relationship Management

Job areas

• Manufacturing
• Engineering
• Management & Leadership
• Science & Research