Inside Sales Representative

The Municipal Group of Companies, based in Bedford Nova Scotia, is a large, diversified organization engaged in all major aspects of heavy civil construction, mining, transportation, and environmental services within the Atlantic Provinces. The Environmental Services Division of the Municipal Group of Companies is seeking a customer service-oriented, data driven professional to join our growing team in the role of Inside Sales Representative. Position Summary The Regional Inside Sales & Sales Support Representative is responsible for supporting Outside Sales Representatives across Nova Scotia and New Brunswick by providing best-in-class sales support, pricing administration, proposal development, CRM management, lead qualification, and customer issue resolution. This role serves as a key link between Sales, Operations, and Finance, ensuring opportunities are progressed efficiently, customers receive responsive support, and commercial processes are executed with accuracy and consistency. The successful candidate will play an important role in improving sales productivity, protecting profitability, and supporting regional growth. Key Responsibilities Sales Support & Administration Prepare and coordinate quotations, proposals, contract renewals, and supporting sales documentation. Support Outside Sales Representatives with day-to-day sales activities and account management initiatives. Monitor open proposals, RFQs, and sales opportunities to ensure timely follow-up and execution. Assist with tender submissions, special projects, and event opportunities. Pricing & Profitability Management Review pricing requests and proposals using established profitability guidelines. Ensure pricing accuracy and consistency across the region. Support account reviews and contract renewal strategies. Identify opportunities to improve margin performance and commercial effectiveness. CRM & Pipeline Management Maintain CRM accuracy and data integrity. Track opportunities, customer activity, proposals, and key sales metrics. Support pipeline management, forecasting, and reporting activities. Provide sales leadership with accurate and timely commercial data. Customer & Operational Support Coordinate the resolution of customer service, operational, and billing-related issues. Work closely with Operations and Finance to ensure customer concerns are addressed promptly. Serve as a central point of coordination to support a seamless customer experience. Lead Management & Business Development Support Qualify inbound leads and route opportunities to the appropriate Outside Sales Representative. Monitor regional tenders, development activity, and market opportunities. Support regional growth initiatives through proactive opportunity tracking and lead generation activities. Qualifications 3+ years of experience in inside sales, sales support, customer service, account management, or a related commercial role. Strong communication, organization, and problem-solving skills. Experience working with CRM systems and Microsoft 365 applications. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong attention to detail and commitment to accuracy. Experience in environmental services, waste management, transportation, logistics, construction, or industrial services is considered an asset. Why Join Us This is an opportunity to play a key role in supporting a high-performing sales organization across Nova Scotia and New Brunswick. Working alongside Outside Sales Representatives, Operations, and Finance, you will help drive commercial excellence, customer retention, and profitable growth while creating the capacity for our sales team to spend more time doing what they do best: building relationships and growing business. Success in this role means enabling our Outside Sales Representatives to focus on selling, while ensuring customers receive responsive, professional, and consistent support. Application Process Completed applications should be submitted to: Human Resources Attention: Paige Carruthers Via Email : [email protected] Please reference “Inside Sales Representative” in the subject line. We are an equal opportunity employer that encourages all interested candidates to submit a detailed resume. We should like to thank all those who apply; however only those selected for an interview will be notified.

The role provides comprehensive sales support to Outside Sales Representatives, including pricing administration, proposal development, and CRM management. It acts as a key liaison between Sales, Operations, and Finance to ensure efficient opportunity progression and customer issue resolution.

Candidates must have over 3 years of experience in inside sales, customer service, or a related commercial role. Proficiency in CRM systems and Microsoft 365 is required, with experience in environmental or industrial services considered an asset.

• Problem solvingPreferred
• OrganizationPreferred
• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Sales Support
• CRM Management
• Pricing Administration
• Proposal Development
• Lead Qualification
• Customer Relationship Management
• Account Management
• Microsoft 365
• Pipeline Management
• Contract Renewals
• Tender Submissions
• Problem Solving
• Data Analysis
• Communication Skills
• Organization

• Sales
• Customer Service & Support
• Environmental & Sustainability
• Construction
• Logistics

Minimum experience

3+ years

Apply by

Sep 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level