Autopac CSR - Fort Richmond Plaza

Job summary

Act as the primary contact for clients to provide professional support for Autopac and Driver Licensing services. Handle payments, policy transactions, and identify appropriate coverage options for individuals.

Job details

Fort Richmond Plaza 10-2844 Pembina Hwy, Winnipeg, MB R3T 2J1 Nation West Insurance is not your average insurance brokerage. We’re a growing, locally owned company that believes in combining a client-first approach with innovation, community spirit, and operational excellence. As we continue to expand and modernize, we’re looking for a part-time Autopac CSR to join our Fort Richmond Plaza team. About the Role The Autopac CSR is an essential part of the team, acting as the initial contact for clients and creating a positive, professional experience across all interactions, whether in person, over the phone, or through email. This role supports clients with Autopac and Driver Licensing services, handles payments and policy transactions, and helps identify coverage options that align with individual needs. This position requires strong communication skills, a customer-focused mindset, and a dedication to learning and taking on increasing responsibility as the role evolves. What You Bring High school diploma Level 1 insurance license and IWS Certification are not required but considered an asset. Legally entitled to work in Canada. Motivated team player with a strong work ethic. Knowledge of the Acturis Broker Management System is an asset. Must possess a valid Manitoba driver’s license. Clear criminal record check is required. Why Join Nation West Insurance? Join a forward-thinking and growing organization with a strong local reputation Be part of a supportive team where your contributions are valued Positive, inclusive workplace culture Competitive salary and benefits package Opportunities for growth and increased responsibility for a motivated, skilled professional looking to build their career within a growing organization. Ready to Apply? We thank all applicants for their interest; however, only those selected for an interview will be contacted. Benefits Dental care Competitive Wage Benefits Package including a Health Spending Account On-site parking Paid Time Off Employee Assistance Program Discounted Gym Membership Wellness Program Work Location: In person

What you’ll do

Act as the primary contact for clients to provide professional support for Autopac and Driver Licensing services. Handle payments, policy transactions, and identify appropriate coverage options for individuals.

Requirements

Requires a high school diploma, a valid Manitoba driver's license, and a clear criminal record check. A Level 1 insurance license, IWS Certification, and knowledge of Acturis are considered assets.

Benefits

• Dental Care
• Competitive Wage
• Health Spending Account
• On-site Parking
• Paid Time Off
• Employee Assistance Program
• Discounted Gym Membership
• Wellness Program

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication Skills
• Autopac Services
• Driver Licensing Services
• Policy Transactions
• Acturis Broker Management System

Job areas

• Customer Service & Support
• Finance & Accounting
• Administrative

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