Autopac CSR - Tyndall Park

Job summary

The Autopac CSR acts as the primary point of contact for clients, providing professional assistance with Autopac and driver licensing services. They are responsible for handling policy transactions, processing payments, and identifying appropriate coverage options for clients.

Job details

3-1030 Keewatin St, Winnipeg, MB R2R 2E2 Nation West Insurance is not your average insurance brokerage. We’re a growing, locally owned company that believes in combining a client-first approach with innovation, community spirit, and operational excellence. As we continue to expand and modernize, we’re looking for a full-time Autopac CSR to join our Tyndall team. About the Role The Autopac CSR is an essential part of the team, acting as the initial contact for clients and creating a positive, professional experience across all interactions, whether in person, over the phone, or through email. This role supports clients with Autopac and Driver Licensing services, handles payments and policy transactions, and helps identify coverage options that align with individual needs. This position requires strong communication skills, a customer-focused mindset, and a dedication to learning and taking on increasing responsibility as the role evolves. What You Bring High school diploma Level 1 insurance license and IWS Certification are not required but considered an asset. Legally entitled to work in Canada. Motivated team player with a strong work ethic. Knowledge of the Acturis Broker Management System is an asset. Must possess a valid Manitoba driver’s license. Clear criminal record check is required. Why Join Nation West Insurance? Join a forward-thinking and growing organization with a strong local reputation Be part of a supportive team where your contributions are valued Positive, inclusive workplace culture Competitive salary and benefits package Opportunities for growth and increased responsibility for a motivated, skilled professional looking to build their career within a growing organization. Ready to Apply? We thank all applicants for their interest; however, only those selected for an interview will be contacted. Benefits Dental care Competitive Salary Benefits Package including a Health Spending Account On-site parking Paid Time Off Employee Assistance Program Discounted Gym Membership Wellness Program Work Location: In person

What you’ll do

The Autopac CSR acts as the primary point of contact for clients, providing professional assistance with Autopac and driver licensing services. They are responsible for handling policy transactions, processing payments, and identifying appropriate coverage options for clients.

Requirements

Candidates must possess a high school diploma and a valid Manitoba driver's license. A clear criminal record check is required, and while not mandatory, a Level 1 insurance license and IWS certification are considered assets.

Benefits

• Dental care
• Health spending account
• On-site parking
• Paid time off
• Employee assistance program
• Discounted gym membership
• Wellness program

Listed skills

• Customer service · Preferred
• Payment Processing · Preferred
• Communication Skills · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Insurance brokerage
• Autopac services
• Driver licensing
• Policy transactions
• Payment processing
• Communication skills
• Acturis broker management system
• Data entry
• Workplace Inclusivity
• Insurance License
• Time Off Management
• Strong Work Ethic
• Valid Driver's License
• Record to Report (R2R)
• Brokerage
• Customer Service
• Communication
• Employee Assistance Programs
• Innovation
• Operational Excellence

Job areas

• Customer Service & Support
• Finance & Accounting
• Administrative
• Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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